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The Chicago Hotel Collection River North

312 W. Chestnut St., Chicago

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Good

187 reviews

8.6/10

Luxurious Accommodation in Downtown Chicago
Contactless Check-In and Smartphone Room Keys
Experience seamless check-in and skip the front desk with our convenient smartphone room keys.
Amenity Package and On-Site Offerings
Indulge in daily drinks, high-speed WiFi, and more with our exclusive amenity package. Enjoy the convenience of a concierge team, snack bar, and coffee shop during your stay.
Prime Location Near Popular Attractions
Explore Chicago with ease as we are located just minutes away from Water Tower Chicago and Magnificent Mile. Book now for a memorable stay at The Chicago Hotel Collection River North Magnificent Mile.

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Popular Amenities

Air conditioning

Luggage storage

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May 2nd – 3rd 2026

1 Room, 2 Travellers

8.6

187 reviews

Jason

July 2025

6/10

This felt more like a hostel. Shared fridges in basement. Talked about breakfast but didn’t have that must only be for the other locations of hotel Chicago. The bed was hard and the L was right outs...This felt more like a hostel. Shared fridges in basement. Talked about breakfast but didn’t have that must only be for the other locations of hotel Chicago. The bed was hard and the L was right outside my second floor room window like 6 feet away. The bathroom toilet paper holder was broke and while it looked like it held the paper as soon as any pressure was applied. It fell apart. The staff was nice and helpful when they were at the front desk. I needed to talk to someone in the morning of my check out and no one was there nor did anyone show up in the 20 minutes I waited before having to leave for my meetings. There is an extra resort fee they attached that supposedly was for wifi, beverages (water and soda). And discounts at various touristy spots downtown. The fee was close to $100 a night plus parking. My parking was under the L. Where broken glass covered the ground. I’m lucky I haven’t gotten a flat tire since leaving. At least they had coffee. Well, 3 Kurigs for coffee. Overall very underwhelming and left me feeling like I was at a youth hostel instead of a hotel. At least I didn’t have to share a bathroom Oh and the police blocked off the. Kick in my last night so someone could film for a movie. That didn’t really cause any issues. Just the lights in the windows most of the nightShow More

Allison

July 2025

10/10

The room was smaller than I expected but not too bad, especially since I was just there to sleep. The bed was soft and comfy, but the pillows could have been a bit nicer (but I'm a pillow snob, so tak...The room was smaller than I expected but not too bad, especially since I was just there to sleep. The bed was soft and comfy, but the pillows could have been a bit nicer (but I'm a pillow snob, so take it with a grain of salt). I was so pleasantly surprised to discover the hotel towel FULLY WRAPPED AROUND MY VERY PLUS SIZED BODY. Could. Not. Believe. The room was right under the L but it wasn't super loud, I barely noticed it after a while. The walls are not very thick, however, and the ceilings are open to the pipes (industrial, not falling apart lol) and that's where the noise came from. And the light on the TV was soooooo bright that it was irritating as I tried to sleep. Overall, a good place for one night.Show More

POLYANNA

Family With Children · August 2025

8/10

This was a very good stay for the price we paid. Modern interior, good sizes rooms, AC worked very well, average hotel beds, close to the L. Parking is $42 per night which is expensive but it’s normal...This was a very good stay for the price we paid. Modern interior, good sizes rooms, AC worked very well, average hotel beds, close to the L. Parking is $42 per night which is expensive but it’s normal for a big city, but parking is under the train tracks and kinda confusing. Overall, I’d stay here again if the price was better than other options.Show More

Eileen

Partner · July 2025

6/10

It was difficult to contact property earlier in the day. We wanted to just leave our bags inside until check in, but were unable to access building until past 12pm. Our flight landed at 7am. Staff wa...It was difficult to contact property earlier in the day. We wanted to just leave our bags inside until check in, but were unable to access building until past 12pm. Our flight landed at 7am. Staff was very friendly and accommodating. There were a lot of accommodations on their pamphlet. Just wish it was easier to access earlier in the day. Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Soundproof rooms

Non-smoking throughout

Shared kitchen

Outdoor furniture

Front Desk Services

Luggage storage

Concierge service

Cashless payment available

Contactless check-in/check-out

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Free wired internet

Internet access

Transport & Parking

Self parking (surcharge)

Covered parking

Secured parking

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Restaurant & Bars

Restaurant

Games, Entertainment & Media

Shared lounge/TV area

Board games/puzzles

Television in common areas

Games

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Invoice provided

Reception hall

Family Friendly

Family rooms

Safety & Security

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

Key access

CCTV outside property

24-hour security

Security alarm

Key card access

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

The Chicago Hotel Collection River North doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

The Chicago Hotel Collection River North's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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The Chicago Hotel Collection River North

Good

187 reviews

Show More

Popular Amenities

Choose rooms

May 2nd – 3rd 2026

1 Room, 2 Travellers

187 reviews

Jason

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Allison

10/10

POLYANNA

8/10

Eileen

6/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Family Friendly

Safety & Security

Show More

House rules

FAQ

187 reviews

Jason

6.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Allison

10/10

6/10

6/10