4/10 Beautiful Hotel with disappointing amenities!The room was very comfortable and the view was amazing. The location of the hotel was very conveniently located downtown and very close to all restaurants and shopping. The staff was very accommodating and helpful. Everyone had a smile and were eager to help with any request.
StevenFeb 18, 2025
10/10 LondonHouse - highly recommended. Amazing hotel and staffBeautiful hotel and an amazing staff. Every staff member always greeted my family and I with a smile and said hello. Super friendly and very professional. And everyone asked how our stay has been and if we needed anything. Perfect location for all main attractions, all within walking distance. We stayed in the Vista room which had the river view, it was perfect. And premier view for the river dying if you plan for St Patty’s day.
Special shout out to Allen Rice at LondonHouse. He greeted us when we first arrived and had a contagious smile and laugh. We arrived early before check in time and he assisted in holding our bags. Treated us like family and made sure we enjoyed our stay. He remembered our names and always said hello every time he saw us. He always made my son smile and laugh. By the end of our trip it was like saying goodbye to a friend. We will always remember this trip and hotel because of Allen. Such a wonderful human being.
miteshp673Mar 15, 2025
10/10 BEST HOTEL IN CHICAGO!If you are thinking of staying here, DO IT! The views of the Chicago River are some of the best around. We upgraded to a river facing room which was stunning to wake up to everyday! The convenient location, stylish decor, and upstairs rooftop followed by great dining at Ocean Prime- this hotel has it all. Upon entry we met the greatest staff downstairs, Mark Z greeted us and we saw each other daily and ended the trip with hugs! We also loved meeting Fecret and Alan! Honestly can’t say enough great things about the crew. You feel SO welcome at home. I’ll only stay here moving forward for everything coming to Chicago! Thanks for having us!
J9450PYashleycMar 16, 2025
6/10 Nice yet underwhelming. 🤷🏼♀️Nice decor. Great receptionists!!!! Easy check in and perfect check out process. Amazing vista view!!! Prime Ocean restaurant was nice.
AnnaFeb 19, 2025
4/10 No hot water while showering!We came to stay here for the first time and the hotel is overall nice but we didn’t have any hot water when we showered, we told them and they said “oh there must have been multiple people showering at the same time”
Our room was super small and not the room we had originally booked. We are Diamond members and stay at a lot of Hilton properties, this one is not the best. The location is great but not impressed with our overall experience.
kimberlyfK6413UMMar 16, 2025
9/10 SuperbGreat location. Ideal for first time visitor to Chicago. Easy walk to magnificent mile, art institute and riverwalk. The hotel makes an immediate impact- lovely old building, spotless, stylish and much better than usual Hilton corporate averageness. Room outstanding- spacious, attractive, great views of Chicago River. Good choice of bars, casual and more formal dining. Staff attentive and pleasant always.
BartMar 6, 2025
10/10 First class accommodations and staffWe enjoyed a wonderful stay at the London House with our over St. Patrick’s Day weekend. The hotel is beautiful. The room was spacious with beautiful finishes and gorgeous view of the Chicago River. From the moment we were greeted by Mark Z., the very kind and accommodating bellman, we felt right at home. He helped us navigate a tricky travel schedule. Prioritize a stay here.
M7799RGjenniferdMar 17, 2025
10/10 Amazing! Will stay here againLocation- walkable to many things. The view was the best! Bed was very comfortable. Bathroom was huge. We ate at the bar/lounge in the lobby. Loved the Valentine’s Day high tea. Had cocktails on the 21st floor. Ordered room service.
MichelleFeb 18, 2025
10/10 Boutique River hotelLovely boutique hotel on the river. The service is friendly and outstanding. From check in through my stay they have been very attentive. Plus it has a great rooftop bar. The rooms are well appointed and very clean. The linens are luxury and the bed comfortable.
ArtieQLMar 17, 2025
1/10 Good but falls short of basic facilitiesWell appointed rooms were clean and comfortable but charges 8 bucks for water
AndrewMar 5, 2025
8/10 Very goodVery comfortable room and bed. Nice bathroom.
AmyMar 2, 2025
10/10 Luxuriously comfortableThe location. We were within walking distance from everywhere: attractions, shops, and restaurants. The view towards the city/ riverfront was incredibly beautiful, especially at night.
JannetteMar 24, 2025
10/10 Beautiful room with a great viewMy husband and I love the location and the beautiful room.
AliyahFeb 25, 2025
8/10 Very good
PatrickFeb 28, 2025
10/10 Staff was top notch, we’d stay againBreakfast was great!
KathleenMar 3, 2025
10/10 Would stay againLocation and city views
GabrielaFeb 25, 2025
10/10 ExceptionalLocation
MiguelFeb 17, 2025
9/10 Very nice stay, exceptional rooms, friendly staff, great restaurant
PeterFeb 27, 2025
10/10 MagnificentI loved everything
ShaniaquaMar 1, 2025
10/10 The best stay in ChicagoLocation and comfort
JuliaFeb 22, 2025
10/10 Great for solo travellersExcellent location
SharonMar 15, 2025
10/10 ExceptionalValet parking was way too high
ChildressMar 28, 2025
10/10 Great for solo travellersGreat location.
SharonMar 15, 2025
10/10 Great for solo travellersGreat location
SharonMar 15, 2025
10/10 ExceptionalEverything
CarolinaFeb 25, 2025
10/10 Exceptional
MarioApr 14, 2025
10/10 Exceptional
JosephApr 5, 2025
10/10 Exceptional
KatrinaMar 31, 2025
10/10 Exceptional
DariusMar 26, 2025
10/10 Exceptional
JodiMar 18, 2025
10/10 Exceptional
MaggieMar 13, 2025
10/10 Exceptional
LaurieMar 12, 2025
10/10 Exceptional
RichardMar 9, 2025
10/10 Exceptional
KuldeepMar 9, 2025
10/10 Exceptional
BrettMar 2, 2025
10/10 Exceptional
MarcoMar 1, 2025
10/10 Exceptional
BrooksFeb 8, 2025
10/10 Exceptional
EvanFeb 5, 2025
10/10 Exceptional
AmyFeb 2, 2025
10/10 Exceptional
JenniferFeb 2, 2025
8/10 Very good
BrianMar 30, 2025
8/10 Very good
RakMar 9, 2025
9/10 Superb
DonnaApr 10, 2025
9/10 Superb
WaterworthApr 3, 2025
9/10 Superb
OwenMar 28, 2025
9/10 Superb
AnetaFeb 18, 2025
9/10 Superb
RoyFeb 16, 2025
9/10 Superb
JoelFeb 15, 2025
1/10 Bad
AthenaApr 10, 2025
8/10 Instagram perfect!The hotel is aesthetically pleasing, impressive inside and out (location-wise) stylish, modern, known for its famous rooftop bar etc. We also had an incredible view from our 10th floor room (front-facing the Michigan Avenue bridge) so the night skyline was just fabulous, very instagramable (the hotel is in general anyway) but I'll always remember the incredible view from my room window.
SuzanneJan 8, 2025
10/10 Great experience at the London houseThe hotel is amazing super clean rooms . And the location is perfect. There are a lot of places within walking distance if you like to walk between 20 to 30 minutes..But also there are other 5 to 15 minutes. The staff is incredibly kind and if you have extra tours before going back home. They hold your bags at the hotel for free and I find that very convenient.
The rooftop view is amazing so you can't miss it.
I would definitely recomend.
AngélicaDec 31, 2024
10/10 Beautiful hotel in a great location.LH is located in a beautiful, historic building within walking distance of the Art Institute, Mag Mile and other attractions. We had a great view of the river and city from our room. The hotel is newly renovated with attention paid to every detail. The room and all of the public areas are nicely decorated and spotless. We enjoyed the great view from the roof top bar.
PamJan 14, 2025
9/10 This is one of our favorite hotels in Chicago. Elegant interior, great location, lovely staff! We especially love the roBeautiful interior and views, great location! Best rooftop bar in Chicago! Staff were wonderful!
ChristinaJan 3, 2025
9/10 Perfect location for a comfortable upscale stayFantastic location; helpful, friendly staff; comfortable and well appointed amenities. The team was very accommodating and responsive to every need. The text concierge feature was an added bonus. Great location to walk or hop on transit to all of the sites. We loved our stay and would happily return.
KateJan 11, 2025
10/10 ExceptionalThe location was amazing. There's lots of great restaurants nearby, walking distance for most POIs, amazing views. We were there before Christmas so the decorations were a big plus. Great staff, very helpful and friendly. Also, the bed was very comfortable and the room was very quiet despite the hotels central location. Amazing hotel overall.
AlexandraDec 25, 2024
9/10 Would definitely stay again, gorgeous hotel and amenities with beautiful views! Very close to shopping and restaurants aHoliday decorations were beautiful and the rooftop bar was amazing! Room design very modern and elegant.
CarolJan 1, 2025
10/10 ExcellentEverything was excellent , staffing, room service I recomemt to anyone try to stay in Chicago to reserve on this property, more for the price and for the location
EdgarDec 28, 2024
10/10 I arrived early and they gave me a room right away. I was amazed by the service and the facilities in general.Excellent location, beautiful property, very helpful staff.
MarcelaJan 8, 2025
10/10 I absolutely loved it. The staff was friendly, the room was nice and clean, and the view was amazingly beautiful.I didn’t explore the entire hotel but everything I saw was clean and beautiful.
LakeshiaJan 2, 2025
10/10 Our stay at London House was nothing short of extraordinary, combining luxurious comfort with breathtaking views and impBeautiful facility with historical charm. Unmatched location with gorgeous views.
KellyJan 27, 2025
10/10 This was our first time in Chicago. I knew nothing about the city other than what I have seen on Instagram. I couldn’t hThe location was SO GOOD!!! Absolutely breathtaking views of the canal and buildings 🤩
JeneDec 26, 2024
9/10 I had a chance to relax but I couldn’t stay long, I didn’t get a chance to explore the restaurant and other perks that wVery Quiet and friendly Staff
GoodrichDec 26, 2024
8/10 It was pleasantIts location
WendyDec 28, 2024
10/10 ExceptionalLocation was excellent, bed was very comfortable, room was quiet, got to have a drink at the beautifully decorated rooftop bar!
DeannNov 29, 2024
10/10 Everything was 5 star. We’ll stay there again when we visit Chicago.Close by everything. Very comfortable and friendly, attentive staff.
DavidDec 27, 2024
10/10 ExceptionalGreat location room was very nice and clean. Bed was comfortable. I loved the blackout drapes. It was also very quiet.
AshleyJan 2, 2025
10/10 ExceptionalExcellent location, great amenities and comfortable facilities.
BelindaJan 12, 2025
10/10 ExcellentClean location stuff
BabiJan 7, 2025
10/10 ExceptionalEverything. Beautiful. Clean. Festive.
LilaDec 26, 2024
9/10 SuperbThe rooftop view and location are incredible
CheyenneDec 22, 2024
9/10 SuperbLocation and view
AnnDec 31, 2024
10/10 NiceEverything
CurtisJan 4, 2025
4/10 Disappointing
TonimwJan 4, 2025
10/10 Exceptional
JolitaJan 28, 2025
10/10 ExceptionalBeautiful hotel, comfy rooms, nice toiletries, great elevator, loved the rooftop views!
NicoleNov 28, 2024
10/10 Exceptional
MariaJan 26, 2025
9/10 Great place - would stay at againVery clean and excellent view
MichaelNov 25, 2024
10/10 Exceptional
BalazsJan 23, 2025
10/10 Exceptional
TaniaJan 16, 2025
10/10 Exceptional
RobertJan 11, 2025
10/10 Exceptional
LovellJan 6, 2025
10/10 Exceptional
KaylaJan 6, 2025
10/10 Exceptional
GladysJan 3, 2025
10/10 Exceptional
BowmanDec 30, 2024
10/10 Exceptional
CharmaineDec 24, 2024
10/10 Exceptional
AngelicaDec 19, 2024
10/10 Exceptional
BlancheDec 12, 2024
10/10 Exceptional
ArielleDec 11, 2024
10/10 Exceptional
PingpingDec 2, 2024
10/10 Exceptional
YajieNov 30, 2024
8/10 Very good
AlisaJan 6, 2025
8/10 Very good
KeleenDec 27, 2024
8/10 Very good
CourtneyDec 21, 2024
9/10 Superb
RebeccaFeb 4, 2025
8/10 Very good
RyanDec 1, 2024
9/10 Superb
SamiJan 20, 2025
9/10 Superb
PhilDec 21, 2024
9/10 Superb
BrianaDec 8, 2024
7/10 Good
DjelloritaJan 28, 2025
7/10 Good
MarekDec 22, 2024