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JW Marriott Chicago

151 West Adams, Chicago

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Excellent

381 reviews

9/10

Luxurious Accommodations
Every room at JW Marriott Chicago features a 42-inch flat-screen LCD TV with Netflix streaming and satellite cable channels. The marble bathroom offers a double vanity, separate bath tub and shower, and plush bath robes.
Culinary Delights
Guests can enjoy fine-dining at the on-site restaurant, The Florentine, which features seasonal Italian cuisine. The Lobby Lounge offers a more casual setting, where guests can grab an appetizer during happy hour or gather for drinks after work. In-room dining services are available 24 hours for guest convenience.
Convenient Location
Just 1 mile away from Millennium Park and the Art Institute Museum, this historic Chicago Loop hotel is situated in the heart of the city’s financial district. Navy Pier is 2 miles away, and the Monroe Public Transit stop is 3 blocks away, providing easy access to several of Chicago’s most popular attractions.
Book your stay at JW Marriott Chicago for a truly unforgettable experience!

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Popular Amenities

Air conditioning

Swimming pool

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May 2nd – 3rd 2026

1 Room, 2 Travellers

381 reviews

BrentTippen

Business · October 2025

2/10

I had a recent stay at this JW Marriott that was atrocious. As a Titanium Elite Marriott Bonvoy member I expected way better on literally all fronts. We checked in and the service was just not great. ...I had a recent stay at this JW Marriott that was atrocious. As a Titanium Elite Marriott Bonvoy member I expected way better on literally all fronts. We checked in and the service was just not great. They weren’t overly friendly and the lobby was a bit of chaos and disorganized. The check in desks were a free for all with no real queue order. They did not offer me any form of upgrade. When we check in the room was mediocre, after walking through a complete maze hallway to get to the room. We stepped out for a work dinner and came back around midnight to which our room smells like complete sewer and feces. Like it was bad. Called the front desk and the sent someone from “maintenance” who didn’t even step foot in the room and from the hall way said “I could smell this room from down the hall you can’t stay in here.” He never even walked in the room. Called the desk a second time - and the hotel manager said he would send a key up and someone was on their way. We waited in the hallway for more than 20+ minutes and no one showed. I went to the desk to where there was still no key made, I got very direct with the manager who provided a key to another room on the same floor that also smelled like feces and sewer (clearly no one checked this room either before putting there.) I went BACK to the lobby again and expressed my extreme frustration and at this point beyond 2am exhaustion as a very busy business traveler. They explained they had no other rooms available and were “sorry” once again having not personally checked the rooms themselves. The woman desk worker at this point randomly found an “accessible” room and the manager walked us up this time after me pitching a fit about him not even personally looking at any of the rooms, this room did not smell but the shower was so small that the curtain touched your leg just by standing in the shower and we just could not do it. At this point it was all so bad I had the hotel move me out to another Marriott property. We didn’t go to sleep until after 4am and the manager was nervously stuttering all over his words. I expect better experiences and better customer service as a Titanium member, let alone at a JW Marriott that as you can imagine wasn’t cheap in down town Chicago on a Bears game home weekend. I will not return to this property and I am extremely disappointed with the entirety of how this was handled. People cannot sleep or be expected to stay in an environment with the extreme sewer smells we experienced. Other people on our hallway were also complaining that their rooms smelled so bad on our floor and in the lobby another woman was complaining that her hallway smelled like feet. The front desk manager seemed extremely incompetent and did not handle our disappointment very well. It was pretty shocking and I don’t know if it’s because he already knew we were in a bad room and bad floor and was embarrassed or if he just did not have very good people skills - but I am still angry about this experience. Won’t be back to this hotel.Show More

Amy

Couple · November 2025

9/10

We stayed on the executive level and enjoyed the room, bed, breakfast and room darkening curtains. I thoroughly enjoyed my bath.We stayed on the executive level and enjoyed the room, bed, breakfast and room darkening curtains. I thoroughly enjoyed my bath.

2BeachPlease

Couples · November 2025

10/10

We found the hotel to be in very good condition. Our room was large, especially for a big-city downtown hotel. Quiet. Great location away from the noise of Michigan Ave., but not too far away. Easy ac...We found the hotel to be in very good condition. Our room was large, especially for a big-city downtown hotel. Quiet. Great location away from the noise of Michigan Ave., but not too far away. Easy access to the train and easy walk to restaurants and shopping. Quality breakfast in the concierge lounge. All in all, a really good value. We'll stay here again on our next visit.Show More

Tjaart

Couple · October 2025

7/10

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Amenities

General

Non-smoking rooms

Air conditioning

Soundproof rooms

Non-smoking throughout

Guest education on local ecosystems and culture

Front Desk Services

Express check-in/check-out

Currency exchange

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Lower bathroom sink

Auditory guidance

Internet

Paid WiFi

Internet access

Transport & Parking

Car hire

Covered parking

Secured parking

Garage

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Shared stationery like menus, pens are removed

Guest room sealed after cleaning

Physical distancing in dining areas

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Food delivered to guest room

Delivered food - securely covered

Snack bar/deli

Spa

Health or beauty spa nearby

Hot tub/Jacuzzi

Sauna

Massage services

Spa/wellness center services

Steam room

Beauty Services

Manicure

Pedicure

Health or beauty spa nearby

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

ATM/banking

Reception hall

Outdoor Activities

Swimming nearby

Family Friendly

Family rooms

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Key card access

Additional Amenities

Guest education on local ecosystems and culture

Shopping on site

Wine release events

Bicycle-friendly property

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

JW Marriott Chicago doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

JW Marriott Chicago's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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JW Marriott Chicago

Excellent

381 reviews

Show More

Popular Amenities

Choose rooms

May 2nd – 3rd 2026

1 Room, 2 Travellers

381 reviews

BrentTippen

2.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Amy

9/10

2BeachPlease

10/10

Tjaart

7/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

381 reviews

2/10

2/10