Sheraton Grand Sydney Hyde Park
161 Elizabeth Street, Sydney
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Good
2657 reviews
8.8
Luxurious Accommodation
Experience the epitome of luxury at Sheraton Grand Sydney Hyde Park with fully-refurbished rooms offering stunning views of Sydney CBD and Hyde Park. Indulge in the comfort of separate bathtub and shower, with select suites featuring a private balcony and spa bath for the ultimate relaxation.
The Gallery Dining Experience
Unwind in the social ambiance of The Gallery, where you can enjoy a morning coffee or afternoon tea in a relaxed setting. Whether it's a quick bite or a leisurely meal, this space is perfect for meeting and dining with friends or colleagues.
Rooftop Health Club and Sheraton Club
Elevate your stay with access to the rooftop Health Club, complete with an indoor heated pool, a 24-hour fitness centre, and an award-winning day spa. For an exclusive experience, visit the Sheraton Club on Level 21 for breathtaking views of Hyde Park, continental breakfast, and evening drinks with canapés.
Book now to elevate your Sydney experience at Sheraton Grand Sydney Hyde Park.
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Popular Amenities
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Air conditioning
Swimming pool
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1 Room, 2 Travellers
Guest Reviews
Overall
8.8(2657)10/10 Great luxury stay
What a gorgeous hotel. The Sheraton Grand Sydney Hyde Park did not disappoint. The grand foyer left a great first impression. Was fortunate enough to be able to check in 2 hours early and were pleasantly upgraded on arrival which was a great start to a special weekend getaway. Min from reception was very friendly and knowledgeable. The room was amazing. Great view over Hyde Park with St Mary's cathedral peeking above the trees. The room was large, spacious and very clean with an equally impressive bathroom equipped with a bathtub and larger than expected shower. Breakfast was amazing and everything you would expect from a 5 star buffet breakfast. Spoilt for choice with the multitude of food stations full of amazing fresh and very tasty produce. The wait staff were friendly and extremely attentive leaving us wanting for nothing. Special mentions to Beau from the dining room, Paul at the egg station, Eunji from the coffee station and Andy at the Level 1 Bar.
The fitness centre is well appointed and the pool, spa and sauna area were fantastic with the pool area having fantastic views of the city. Chris from Day Spa reception was very kind and welcoming. Overall this was probably the best stay had in all the time coming to Sydney and staying at an array of different hotels. Will definitely be back.
MareeApr 18, 2025
2/10 Disappointing
The heat of the pool
AshleighApr 23, 2025
2/10 Terrible Front Desk Service - Not a 5 Star Hotel At All
I've never experienced a more unprofessional front desk service. We were checked in by a Filipino lady, who as others mentioned in previous reviews, preferred flirting with other guests and gossiping about coworkers to doing her job. We mentioned that due to our Titanium Elite status we were eligible for early check-in, which she claimed to have no awareness of. She then said that she had put us on priority to get our room after which we waited at the lounge for over an hour, having to follow up to check when the room would be ready as she was unable to coordinate with her colleagues. Honestly the worst front desk service I’ve ever experienced.
Room was ok, clean but dated.
496nettyvMar 16, 2025
8/10 Good stay but not memorable
Location
SookApr 17, 2025
10/10 Absolutely Amazing
I don’t usually leave reviews for hotels, but this stay truly stood out. From check-in to check-out, everything was excellent—clean and comfortable rooms, friendly staff, and a great overall atmosphere. However, what really made this place special for us was finding a Bible in the bedside drawer of both rooms we booked. It was a simple yet meaningful touch that confirmed this will be our go-to hotel chain moving forward. It’s rare to find places that uphold such values, and I truly appreciate it. Looking forward to staying here again!
AyodejiMar 23, 2025
8/10 Very good
Breakfast had a huge tasty range of food
The pool was nice and warm, and the outside area had a lovely view
General luxurious feel to the hotel
AngieApr 21, 2025
7/10 Whilst the ambience and location are wonderful, the facilities need an upgrade.
Location and staff were lovely. Room was a good size and clean.
LauraApr 15, 2025
9/10 Great mother and daughter one day retreat!
We loved our room, it was spacious, clean and super comfy.
The day wasn’t very sunny so having the pool, jacuzzi and sauna area covered was super convenient! Finally the buffet was good too. Staff were very friendly and helpful.
LauraMar 23, 2025
9/10 This was our 3rd time and we'll be back.
Fantastic location made getting anywhere a breeze. The onsite carparking was a blessing and the concierge is always very helpful. We loved having breakfast in the bright and airy dining area and again, the staff were attentive.
GavinMar 25, 2025
10/10 Great Location Great Service
If you’re looking for comfort, great service in the heart of Sydney, this is the place to stay. The beds and linens are so comfortable. Rooms are spacious and very well appointed. The property is close to great shopping, sights, and restaurants of all kinds. There are great restaurants on the property too. The breakfast buffet is off the charts. Everything you need right in the heart of Sydney
Connector59994455539Mar 16, 2025
8/10 Great location in CBD
Clean and spacious room.
The pool and the gym were expectational.
The location is great with few minutes walk to almost everything!
ErApr 21, 2025
8/10 Average, there are nicer hotels along the area
Everything was very good, Staff were very well trained and polite - facilities starting to age
NealeApr 15, 2025
10/10 Another great stay in Sydney
This hotel is my go too in Sydney. Have been going there for the last 13 years. Always top notch. Rooms are great nice view of the park and can see the harbor and sunrise in the morning. Breakfast is as good as I remember it on my last visit. Great home base to darling harbor and the opera house.
jcvp79Mar 15, 2025
6/10 Pleasant
The room was a good size and the bed very comfortable.
SimonApr 23, 2025
10/10 Affordable luxury in central Sydney.
Spacious room with wide range of amenities. Breakfast was fantastic with plenty of options to choose from and everything being fresh and tasty.
NikolaosApr 10, 2025
8/10 Comfortable but pricey
Level 21 dinner/drinks and breakfast were amazing.
NarelleApr 17, 2025
10/10 Two thumbs up!
Large, comfortable, quiet king room with a view of the park! Had a delicious hot buffet breakfast in the restaurant each morning. Conveniently located--an easy 15-minute walk to the Opera House and Circular Quay. And near public transportation.
RobinEileenBMar 19, 2025
5/10 Passable
Convenient location. Helpful staff. Clean, comfortable room.
GregApr 22, 2025
4/10 Very average and disappointing
Check in and valet car parking.
BrianApr 8, 2025
9/10 Excellent facilities!
Great location, impressive breakfast!
LauraApr 15, 2025
10/10 Fantastic, cant wait to come back!
I loved the bed, and lovely pillows, clean sheets and great airconditioning. Breakfast was lovely and staff were sensational. I wish I could have stayed longer.
BelindaApr 1, 2025
10/10 The perfect stay for my teenage daughter and me! We arrived early for a full day of shopping in the city, and being able
Location was ideal for our city shopping and dinning experience we were after.
SheriApr 20, 2025
9/10 A great place to stay for a one night stay or longer.
Fabulous location to get anywhere. We had King Room which was excellent. Staff were all friendly and helpful and included breakfast was amazing!
PatriciaApr 22, 2025
10/10 Highly recommend the hotel as very close to shopping malls buses parks
I arrived early in the morning and hotel was very accommodating and contacted me as soon as room was ready.
AmandaApr 6, 2025
10/10 A comfortable stay in a 5 star hotel
An excellent hotel opposite St James railway station with quick access to Circular Quay and ferries and other trains from Central Station.
JudyApr 12, 2025
1/10 Very disappointed with the Sheraton this time.a five star hotel with a tv that did not work, flickering lights and no wi
Location
MareeApr 8, 2025
9/10 Good overnight stay.
Good facilities, friendly staff, clean and spacious room. Complementary late check-out. Also being able to use Chromecast.
DanicaApr 13, 2025
6/10 Check in was not good.
The food and location
NyeApr 9, 2025
10/10 I had a birthday and was made to feel very special
Rooms and facilities were lovely
GrahamApr 16, 2025
10/10 Excellent Hotel
This is a great hotel with a wonderful location. Very friendly and attentive staff.
Great breakfast options and nice rooms.
JeremiahG2005Mar 18, 2025
9/10 Great place to stay and great breakfast.
Room was big and the beds were comfortable. Great location , close to shops and some theatres.
LisaApr 7, 2025
10/10 Really enjoyed our stay here and would recommend.
Great location and very comfortable room and bed. Plenty of room for a city hotel.
JodieApr 6, 2025
8/10 Very good
Breakfast was excellent and room service
BashirApr 18, 2025
10/10 Perfect luxury hotel in central location.
Great location, great size room, very comfortable bed, all round a beautiful experience.
JensMar 30, 2025
7/10 Good
Vertical clean. Staff were great.
NoelMar 23, 2025
7/10 Great location. Facilities average for hotel’s status.
Location
AnthonyMar 20, 2025
10/10 Lovely romantic getaway and fabulous location
Fabulous room and executive club access was convenient
RanaeApr 20, 2025
10/10 Exceptional
The Buffet breakfast was great.A lot of verity.
FionaApr 22, 2025
9/10 Perfect staycation located close to Pitt St mall, DJ and Myers, Hyde Park.
Location
Sue-leiApr 15, 2025
8/10 It was good.
The breakfast was alright, the room service was great. All in all a good quick stop.
EcclesiastesMar 30, 2025
4/10 Poor
Location
CraigMar 31, 2025
10/10 Enjoyable
Fabulous location, very clean, fabulous rooms, comfortable beds, friendly staff.
MariaApr 17, 2025
9/10 Superb
Loved the breakfast buffet and spacious bathroom!
SabrinaMar 23, 2025
10/10 Will definitely be visiting again.
Everything. The hotel was exceptional in every regard.
KylieApr 20, 2025
1/10 Bad
They double booked us and moved us to another hotel 1.5hr before checking in.
ToniApr 9, 2025
10/10 Relaxing, pleasant
Breakfast was great and beds were very comfortable
NicolleMar 30, 2025
9/10 Great & highly recommend
Fantastic location & staff
GaryMar 23, 2025
10/10 Relaxing night in luxury hotel
Lovely coffee in The Gallery.
AmandaApr 1, 2025
8/10 Very good
Room was comfortable, food yummy. Great location.
ReneeApr 22, 2025
10/10 Exceptional
One of the best hotels I have ever stayed in.
DilipMar 29, 2025
8/10 Very good
Slow service at lunch but food was 👍
JohnApr 11, 2025
9/10 Amazing!
Great location, great facilities
JovyApr 3, 2025
9/10 Superb
A wonderful place to stay.
KevinApr 10, 2025
8/10 Very good
Location
Brekie
SimonApr 5, 2025
10/10 Exceptional
JoelApr 24, 2025
10/10 Exceptional
RachelApr 23, 2025
10/10 Exceptional
LeaApr 23, 2025
10/10 Exceptional
LauraApr 21, 2025
10/10 Exceptional
MajaApr 21, 2025
10/10 Exceptional
Dion-jamesApr 21, 2025
10/10 Exceptional
NathanApr 20, 2025
10/10 Exceptional
MelissaApr 14, 2025
10/10 Exceptional
ShahrzadApr 10, 2025
10/10 Exceptional
BlakeApr 10, 2025
10/10 Exceptional
BenjaminApr 9, 2025
10/10 Exceptional
AlmatarApr 8, 2025
10/10 Exceptional
LisaApr 7, 2025
10/10 Exceptional
TimApr 6, 2025
10/10 Exceptional
NickApr 6, 2025
10/10 Exceptional
LanaApr 4, 2025
10/10 Exceptional
MadeleineApr 4, 2025
10/10 Exceptional
MatthewApr 2, 2025
10/10 Exceptional
KatinaMar 31, 2025
10/10 Exceptional
CarlyMar 30, 2025
10/10 Exceptional
KellieMar 29, 2025
10/10 Exceptional
AmandaMar 27, 2025
10/10 Exceptional
PádraigMar 22, 2025
8/10 Very good
LaurenApr 22, 2025
8/10 Very good
AdrinaApr 15, 2025
8/10 Very good
SharonApr 12, 2025
8/10 Very good
SharonApr 12, 2025
8/10 Very good
IvoApr 12, 2025
8/10 Very good
RickApr 7, 2025
8/10 Very good
TamaraApr 7, 2025
8/10 Very good
SarahMar 27, 2025
6/10 Pleasant
AmberApr 6, 2025
9/10 Superb
PevatsApr 24, 2025
9/10 Superb
JackieApr 23, 2025
9/10 Superb
TiagoApr 18, 2025
9/10 Superb
AlisonApr 13, 2025
9/10 Superb
AndyApr 5, 2025
9/10 Superb
SandeshApr 3, 2025
9/10 Superb
BradMar 30, 2025
9/10 Superb
StephanieMar 30, 2025
9/10 Superb
ChrisMar 30, 2025
9/10 Superb
RizwanMar 22, 2025
9/10 Superb
KenMar 21, 2025
7/10 Good
MiroslavApr 20, 2025
7/10 Good
NikolaosApr 7, 2025
1/10 Bad
TanveerMar 30, 2025
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Amenities
Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Hot tub/Jacuzzi
Sauna
Massage services
Currency exchange
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Kid meals
Heated pool
Outdoor furniture
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Food delivered to guest room
CCTV outside property
Access to health care professionals
24-hour security
Security alarm
Key card access
Mobile app for room service
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Electric bicycle charging station
Rooftop garden
Vegetarian menu options available
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.