4/10 Fell well short of expectations but still provided a comforable sleep in a great location.The Hotel was known to me as my father used to frequent it for business many years earlier, and I used to visit him there. The location is fantastic and in one of the best areas of Sydney. The bed in our room was very comfortable, and Wifi was provided, but that was about the extent of good things to report.
TroyApr 22, 2025
3/10 Disappointing and overall very average from facilties, food and even staff.Location at the rocks was exceptional. close to every major iconic landmark and beautiful markets.
Location was truly the only positive here
ChrisApr 22, 2025
3/10 Disappointing. The only good thing is the location and the view from the roofThe view from the pool area is stunning. One of the best views in the harbour. The hotel is unique and beautiful.
DeeApr 14, 2025
7/10 Great locationThe location of this hotel in the heart of the rocks area is great for when we cruise it’s such a short walk to the terminal. The reception staff were amazing very friendly and helpful. The room was of a good size with a rack for luggage. The price was good for my family trip. The lobby and atrium areas are good and the rooftop pool area is amazing.
Sally-annApr 19, 2025
6/10 The staff were accommodating and hard workers, the place however requires a revamp.Location was perfect. Parking was a challenge as valet parking was where I could not access my car. The bathroom was old, the room was small and the view was an alley. The staff were accommodating.
MelanieApr 17, 2025
4/10 Won’t be back sorry.Great location but…..
ClareApr 20, 2025
5/10 Found one out of six staff to be friendly kind and helpful. I only wish I had asked her name. Would suggest that the staClose to harbour which was what we came to see. Loved the old bathroom fixtures.
HaraldApr 23, 2025
5/10 Will have second thoughts of staying again as the rooms are not up to price we paid for it.Perfect location. Staff was very friendly. The foyer was beautiful presented
SherylApr 20, 2025
6/10 PleasantLoved the views, from the roof top
GaryApr 22, 2025
8/10 Comfortable accommodation and walking distance to cruise terminal, train and eateries.Fantastic location if boarding a cruise ship, short walk to Circular Quay International Cruise Terminal.
YvonneApr 20, 2025
10/10 Beautiful hotel, lovely breakfast and perfect locationIt was once again a wonderful hotel to stay in again. Perfect location to Circular Quay and the Overseas passenger terminal to jump on a cruise ship
RickApr 22, 2025
5/10 The only thing going for the hotel is it locationThe location
JenniferApr 23, 2025
9/10 Lovely and amazing location! So close to all the sights and transport of Sydney.Lovely views of the Harbour bridge. Nice and close to circular quay and all the places in the Rocks. Handy happy hour.
AmeliaApr 23, 2025
1/10 Bad
MerrinApr 24, 2025
8/10 Location amazing. Worth the stay for that reason.The location was amazing. So close to the harbour bridge and opera house. Easy to walk to public transport and the ferries.
TylerApr 21, 2025
10/10 Very happy with all aspects of hotel, great location especially if joining a cruise shipLocation, Breakfast, Rooftop pool with amazing views, Room spacious and bed comfortable
JulieApr 20, 2025
8/10 Great. Have stayed there a number of times, and hope to return again.Location is excellent for cruise ship departures. Breakfast was excellent. Room was of a good standard.
HermanusApr 23, 2025
6/10 PleasantLocation
IkushimaApr 19, 2025
6/10 Sydney Harbour HotelThe quietness despite being in a central and good position.
MartinoApr 21, 2025
9/10 Excellent location if going on a cruiseLarge premesis, easy to find, great location, quiet rooms,
Beautiful rooftop views, close to cruise ship terminal
MelissaApr 21, 2025
6/10 PleasantThe location was perfect.
JoanneApr 23, 2025
10/10 A Wonderful experience. We will returnGreat room, Great Views & comfortable. LOcation is amazing, so easy to get around.
KeithApr 22, 2025
4/10 Disappointed.Location
AmyApr 20, 2025
6/10 PleasantVery handy to cruise terminal was very dated
LeaApr 20, 2025
7/10 Overall the value was goodLocation was perfect.
ThomasApr 24, 2025
6/10 Comfortable with good breakfastLocation good and spacious
KennethApr 21, 2025
10/10 Highly recommendedGreat clean close to shops restaurants.
TeresaApr 23, 2025
8/10 Very goodGood
ReaApr 24, 2025
10/10 Thank youLocation
JacquelineApr 21, 2025
8/10 Very goodLocation
LanceApr 20, 2025
10/10 Great location
MadeleineApr 19, 2025
10/10 Exceptional
AngelApr 23, 2025
10/10 Exceptional
IanApr 22, 2025
10/10 Exceptional
MartinApr 22, 2025
10/10 Exceptional
PaulApr 21, 2025
10/10 Exceptional
BethlynApr 20, 2025
10/10 Exceptional
RossApr 20, 2025
8/10 Very good
BelindaApr 24, 2025
8/10 Very good
BeeoApr 22, 2025
8/10 Very good
ChristopherApr 22, 2025
8/10 Very good
RebeccaApr 21, 2025
8/10 Very good
JanetApr 20, 2025
8/10 Very good
KatherineApr 20, 2025
9/10 Superb
DanielApr 24, 2025
9/10 Superb
BrigidApr 24, 2025
9/10 Superb
CraigApr 21, 2025
7/10 Good
SimoneApr 21, 2025
1/10 Bad
KelvinApr 20, 2025
2/10 Worst Hotel StayWe headed to Syndey for a Tennis cruise Stayed at the Sydney Harbour Hotel as it was a close walk to catch the Boat.
It was the worst hotel we have ever stayed in. The rooms smelt so bad and felt like we had been put in the Dungeon i wouldn't of put my dog there.
When we back into reception to voice our concerns about the condition of the room we were shown another room it was worse they didn't care we were told by reception staff they had no authority to upgrade us to a better room - had to wait till the manager was back in the morning , we had already pre-paid they had our money ??
Next morning we were moved by a very understanding Manager Wendy who was going to look into what happened and why we treated like that .
Venture07882261836Jan 26, 2025
6/10 Room Without a ViewMost positive thing I can say about this hotel is, the location is great. Very central and walking distance to main sites. Very expensive for a room with ‘harbour view’ which was obscured by filthy windows and a huge cruise ship in the morning. Very dated & while the room was grotty, the bed sheets were spotless. Bathroom fittings loose on walls. Did complain at desk and manager couldn’t have been less interested. We apparently ‘weren’t the first to complain’!
Curiosity05551974498Jan 26, 2025
6/10 Rooms old and out of date.Check in was OK, but the room was small, and terribly out of date. Firstly, the bathroom was old and the shower was over the bathtub, (not easy to enter for a couple in their seventies), and secondly, only a small out of dare TV, and lastly, there was no USB outlet. The hotel location is excellent and there are plenty of cafes around the immediate area. The staff were very good. Would only stay here again in it under goes and upgrade.
kevinbB7462UHJan 18, 2025
8/10 Old Hotel but position is excellent if you are cruising.Position is excellent. Right opposite the cruise terminal in circular quay and you can walk your bags down the street. Hotel is a bit tired and the rooms need an upgrade but the position more than makes up for it. Bed was comfy and we could make a cuppa in our room so was all we needed. Breakfast would be a valuable asset as no food available whatsoever.
F5603QYlizgJan 25, 2025
4/10 Location great but otherwise averageHave stayed here several times. Location is great but the rest is average. I booked a rate including breakfast. Upon arrival they told me no that did not include breakfast. I disputed this and staff member Kevin agreed that I would not have to pay extra for breakfast. After departing I saw they charged my credt card anyway for breakfast. Will never stay here again.
Bruceoz14Feb 28, 2025
6/10 Overall great location, but very disappointing in comparison to the last time we stayed.Great location. Lots of dining options nearby. Close to transport, Circular Quay, Opera House.
GaynorApr 14, 2025
7/10 Great location and very comfortable bedA great location in the heart of the Rocks in Sydney. An easy walk to many attractions and lots of public transport if needed. The rooms were quiet and the bed was very comfortable. Easy to park to drop off luggage and then valet moved car to their private car park.
SusanApr 18, 2025
8/10 Beautiful hotel in the perfect location.Beautiful well kept hotel in a fantastic location. Wifi worked well. Amazing views and the staff were great.
AnitaApr 19, 2025
8/10 Great location, value for moneyTerrific location in the heart of the rocks. Lovely staff, easy car drop off in side lane for valet, quiet double glazing. Comfortable beds, soft and hard pillow options. The hotel smells musky as you enter it. Great bar area. Roof top pool with amazing views to be seen
AnnaliApr 17, 2025
1/10 Disappointing this time aroundLocation was fantastic.
VirginiaApr 14, 2025
8/10 Awesome locationLocation was exceptional. Roof top views amazing.
Comfortable clean bed. Great housekeeping service.
Quiet and restful
KirstyApr 15, 2025
8/10 While the location is fabulous the rooms needs good refurbishment.The best location for discovering the The Rocks and harbour area.
KathleenApr 17, 2025
7/10 Comfortable stay, however needs a little TLCLocation was excellent. Bed very comfy.
JulieApr 19, 2025
6/10 Adequate.The location was great, beds were clean and comfortable. Staff were pleasant.
TracyApr 17, 2025
3/10 Great location, shame about the out of order hot-tublocation of course.
TomApr 15, 2025
7/10 Enjoyed our stay.Great location. Close to all services.
Room needs maintenance.
SandraApr 16, 2025
9/10 Stunning views, great locationThe view from the roof top was stunning. Location was perfect!
JacquelineApr 17, 2025
3/10 Disappointing.Needs extensive renovation, not good for price paid. Disappointing.
TrevorApr 15, 2025
10/10 Great location and not to expensive.Hot breakfast and location are great, central and easily accessible.
StephenApr 18, 2025
9/10 Wonderful location, great room, fantastic facilities, would highly recommend for a visit to Sydney especially if you int
PeterApr 17, 2025
8/10 Stayed prior to a cruise - Great choiceRoom
PaulApr 18, 2025
10/10 We had a wonderful time, walking distance to the Opra House and the beautiful Bridge.Location is excellent
MadolineApr 15, 2025
8/10 Very goodGreat location, very comfy bed with pillows labelled soft & hard
NannabelleApr 17, 2025
3/10 PoorPaid for a harbour view but no view given
NardiaApr 14, 2025
10/10 Great locationGreat location, central to everything. The staff were friendly and helpful.
TownsendApr 14, 2025
7/10 GoodThe pool & location are incredible!
KerryApr 16, 2025
9/10 SuperbBest place to stay if boarding a cruise from the International Cruise Yerminal
RhondaApr 15, 2025
10/10 Lovely goog location to check out the rocks and SydneyClean and comfortable
LynneApr 19, 2025
8/10 Very goodGreat location. Very friendly and helpful staff. Room spacious and clean.
AnikaApr 18, 2025
7/10 Great locationLocation is fabulous
JonathonApr 19, 2025
7/10 OkLocation
SarahApr 18, 2025
8/10 Absolutely suited our needs and location
MikeApr 17, 2025
8/10 Very goodGreat Location Comfortable Rooms with nicec beds.
JarrodApr 19, 2025
7/10 LocationLocation
ChristopherApr 18, 2025
9/10 SuperbGreat location. Friendly staff & great value
JaimieApr 14, 2025
10/10 ExceptionalLocation
SteveApr 16, 2025
9/10 SuperbLocation
SuzanneApr 18, 2025
10/10 Exceptional
PatriciaApr 14, 2025
8/10 Very good
VickiApr 19, 2025
8/10 Very good
BextaApr 18, 2025
8/10 Very good
LowApr 17, 2025
8/10 Very good
BrendaApr 17, 2025
9/10 SuperbN/a
AlanaApr 15, 2025
8/10 Very good
SusanApr 14, 2025
8/10 Very good
ZariApr 14, 2025
6/10 Pleasant
LibinApr 18, 2025
6/10 Pleasant
NerissaApr 16, 2025
6/10 Pleasant
KristopherApr 14, 2025
9/10 Superb
SubhashApr 19, 2025
9/10 Superb
PhilipApr 17, 2025
9/10 Superb
MarkApr 16, 2025
7/10 Good
JordanApr 14, 2025