Hotel Berchielli
Lungarno Acciaiuoli, 14, Florence
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Good
2631 reviews
8.9
Breathtaking Views and Central Location
Hotel Berchielli offers stunning views of River Arno and Ponte Vecchio, perfectly situated in the heart of Florence.
Elegant Rooms with Modern Amenities
Experience classic decor with antique furniture in our air-conditioned, soundproof rooms, each equipped with free Wi-Fi and satellite TV for your comfort.
Delicious Breakfast and Nearby Attractions
Start your day with a diverse breakfast buffet featuring local delicacies. Explore nearby attractions like the Uffizi Gallery, Santa Maria Novella Train Station, and Florence Cathedral within minutes.
Ready to immerse yourself in the beauty of Florence? Book your stay at Hotel Berchielli now!
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1 Room, 2 Travellers
Guest Reviews
Overall
8.9(2631)4/10 Nice location but…the mosquitos were more hospitable than the front desk.
Place has old school hotel charm. Keys are hard keys from key boxes behind the front desk. If you like the feel of holding a door knob in your pocket all day while you’re out and about this is the place for you. Traveling with a large family and Florence being the second stop of a rather long trip I utilized their laundry service. I called the night before and they assured me the laundry would be picked up and sent out the next morning and back the same day in the late evening. I even called again around 6:30 am to confirm and was given the option of dropping the laundry off at the front desk but was assured once again, it would get picked up.
Fast forward to 11pm that evening and nothing was returned. I went to the front desk to follow and the proud ‘ol front desk agent kept questioning over and over to see if I was sure and each time I said I was positive. He gave me a look like I was the one mistaken and crazy. His reply was to the effect “I don’t know what to tell you, I was certain the laundry went out and I received all the returned cleaned laundry and your laundry was not with it”. Apology and customer care check- none what so ever. I explained I called the night before and followed up at 6:30 am that morning and was reassured I’d get it back that day. He again said I don’t know what to tell you and said I can check back the next day in the morning- essentially passing on the problem.
I received a call from the front desk maybe 10 minutes later and was “notified” they found out what the problem was and continued to insinuate I didn’t call in time for the in the day service. Apology and customer care check opportunity 2- none whatsoever. I lost it. All sarcasm was unleashed. I explained they had no accountability continued to blame me. Some ownership in the slightest form would have gone a long way. I simply said, “apology accepted” and ended the call. I went straight downstairs to the front desk to have a face to face and he tried to blame the outside laundry service. I asked how it was their fault and they then blamed the housekeeping service responsible for the pick up. I asked for them to just give my laundry back and that’s when he told me it was out with the cleaners.
I felt I was having a conversation with my teenage kids about owning mistakes and having a sense of accountability. What is sad is this property starts and ends at the front desk but so far everything in between has been pretty good (except for the electricity tripping overnight. I am really enjoying Florence, the food, and (most) people. A simple apology and maybe some understanding would have gone miles and miles. Not enough to ruin the trip but enough to ruin the stay. Side note- no ac in early March and the rims get warm if you don’t open the windows. Lots of loud noise and mosquitos. I think I saw more than six once the electricity was flipped back on. Each room has its own independent fuse box….
HiDuckFamilyMar 13, 2025
9/10 Comfort, convenience and great location.
We were very happy with this hotel: the beds were very comfortable, the room spacious, very clean (thank you maids!), and quiet. We sprung for the river view room and it did not disappoint. A great location! Easy walking distance to many things. Although the area limits car traffic for many locaitons, taxis were able to drop and pick us up at a back entrance off the lobby. Very convenient. Another plus: if you ended up walking for hours as I did, it is nice to know you can take a cab back if you want to. January was a little cold and rainy, but the tradeoff was a very lovely, much quieter historic district. Sometimes we had wonderful streets almost to ourselves, and restaurnants usually had an available table. What a great time to explore and what a great location for doing it! rWhen we didn't want to go out, we4 were able to get food and drink in the building, and just sit and enjoy our view! A great value for the price. Will be staying there again and recommending the Hotel Berchielli to friends.
ElizabethJan 30, 2025
10/10 We loved having this cute hotel as our home base for the eight days we explored Florence.
Everything went well, from our pre-arranged pickup at the airport, to finding a great room right on the Arno with great views, to the super breakfast with a variety of quality offerings, it all went very well. I think the best part was the location. We were a few minutes from nearly all the sites. We did almost everything on foot and it was easy, even for an old guy with bad knees! We found two little restaurants within a 5 minute walking radius that were friendly and affordable, plus a supermarket with anything a traveler could want, including a very decent wine selection. I wish we could say we had personally discovered this super little hotel, but we were traveling with friends who has stayed here three times in past years and we were lucky enough to have such friends. They will be back and so will we!
ReidMar 28, 2025
9/10 Fantastic place with memories to last for a long-long time.
1. Excellent Location impossible to beat. Right in the historical center of Florence, on the bank of river Arno next to the amazing bridge of the renaissance times.
2. While the hotel is created from joining three separate palazzos of 16th century, it was tastefully remodeled multiple times and has both historical charm and all modern amenities. "Art Nuovo" interior is a wonderful stroke of a masterpiece.
3. Customer service is at its best. You are being treated as a royalty.
4. Rooms are spacious and have everything you'd need for your stay.
LeonidJan 25, 2025
10/10 A fantastic experience
What a beautiful Hotel this is. We visited to celebrate our 25th wedding anniversary and this place made it unforgettable.
The hotel is beautifully decorated with works of art around every corner, be they paintings, ceramics or glass. It has style and old school class.
The staff could not have been more helpful, nothing is too much trouble for them and they do it with a smile. They are turned out beautifully to which adds to the stylish feel of the place.
The continental breakfast buffet is amazing. Every offering is fresh and constantly replenished throughout the service. You will want for nothing!
I can’t praise the place highly enough.
The wonders of the city are on the doorstep so you can immerse yourself in everything that this wonderful city has to offer.
DaveNWPMar 19, 2025
10/10 Hands down the BEST hotel we have ever stayed in!!!!!
The staff always greeted us with a smile and were extremely helpful. No request was too big or too small. We stayed here 18 months ago and literally rearranged our entire holiday when the days we wanted were not available. The room is fully equipped with all things you might need and the view of the river from our room was simple amazingly. The breakfast buffet is incredible. There are so many choices and it is top quality. They made us cappuccino’s every morning and personalized them (see photo).
SherriMar 28, 2025
9/10 Beautiful hotel and staff here in Firenza!
The location was absolutely 💯 unbeatable! Perfecto! Walkable! The noise level at night and early am were loud is my sole complaint. The BF offerings were the best, including everything you could wish for and more! The BF staff were 👏 amazing and so hospitable! Roberto was a favorite and Massimo at the front desk! The gentleman at the bar was very kind and helpful as well. We enjoyed our stay here and can recommend it to future travelers exploring this beautiful city and all it has to offer, Thank-you Hotel Berchielli!
AnonymousFeb 3, 2025
10/10 Excellent hotel
A perfect hotel for our four-day stay in Florence.
We booked a “room with a view” & had a beautiful classical room with two windows overlooking the Arno. It’s between the Ponte Vecchio & the Ponte Santa Trinita.
The reception staff were very helpful & friendly.
The dining room & breakfast food were outstanding. The staff there were efficient & friendly.
The room cleaner was outstanding. We had everything replaced daily & it was spotless. We felt like royalty.
LizP1643Mar 14, 2025
9/10 Superb location with an excellent view
The perfect location. We had the river-view room with balcony. It was quite in the room with the balcony doors closed.
The hotel couldn't be better positioned. All the major sites are within walking distance. The breakfast staff were very friendly.
PatrickJan 26, 2025
10/10 Perfect Stay in the Heart of It All
The location was absolutely perfect—right in the heart of everything and within walking distance to all the main attractions. It made exploring so easy! The breakfast was amazing, with a delicious spread that had something for everyone, from fresh pastries to hearty options. The staff were super friendly and always ready to help, which made the stay even better. It's definitely a place I’d recommend!
Purple_moonDec 27, 2024
10/10 Wonderful location and friendly staff.
Wonderful location! Friendly staff. Upon seeing that my mother in law had mobility issues they gave us a bigger room.
LisaFeb 17, 2025
9/10 Super hôtel with an old fashioned charm.
The hotel has an old fashioned charm. Situated on the Arno river. The staff were all friendly and helpful. Our room was spotlessly clean as is everywhere in the hotel. We were upgraded to a nice duplex room with 2 bathrooms. If you want a view of the river you need to book a room with a view.
SueJan 31, 2025
8/10 Lovely hotel in historic Florence
I was upgraded to a better room with the view of Arno river. Great bed, a choice of pillows, nice bathroom with a bath and a bidet. Good breakfast, they even write you name on your morning cappuccino. Central location, quiet (in January). I was able to pay cash which was also a bonus.
KseniaFeb 11, 2025
10/10 perfect location and ambience and facilities for central Florence
a room over the Arno is special - like a movie set (like being over the Grand Canal in Venice)
breakfast excellent choices and freshness - very, very good
front desk pleasant and efficient - printed our boarding passes and Uffizi tickets instantly
invisible from the exterior - spacious and clean and bright interior
RoyceMar 15, 2025
10/10 Exceptionally nice hotel, good food, good breakfast, cafe for the evening. Beautiful place. Loved it
The location and the beauty of this hotel were wonderful. The free breakfast was delicious, well staffed. Coffee hot and delicious. The room was so comfortable with antique tasteful furniture. Staff were exceptionally nice. Could not have been a better experience. Sad to leave.
CarolynFeb 14, 2025
10/10 Perfect location, highly recommended.
Great location near ponte vecchio, and main sites all walking distance. Staff all helpful, rooms and bathrooms were a good size with comfortable beds. Everywhere is selflessly clean and decor impressive. The coffee was the best we had during our stay and breakfast (choices) was exceptional. Had scrambled eggs with salmon every day.
Lovetotravel0664Mar 10, 2025
9/10 The staff is very friendly and knowledgeable of the area hotel is clean and beautiful!
The location was amazing! Right in the center of the city short walking distance to name brands store district, restaurants, Gelateria and city center Beautiful location!
AmadorMar 21, 2025
10/10 Exceptional
I have experienced in stay on many hotels in different countries but this classic hotel is excellent.
Almost everythings.
For example, Yesterday, we needed to leave the hotel at early morning and we had not time to eat breakfast, They offer us a breakfast box for eating on the tour bus!
Some days our rom cleaned twice a day!
MahmoodFeb 26, 2025
10/10 Would happily come back
Very nice in every respect. Old-fashioned but that’s part of its appeal, and quick walk to all the sites. View of the Ponte Vecchio from our riverside room. Inevitably a little noisy at night, given its position, but a price worth paying. Simple but plentiful breakfast and lovely staff. Would happily stay again.
22felicityMar 10, 2025
9/10 Can’t beat this hotel for location and value for money
Lovely authentic hotel in a fantastic location So close to all the major sites of Florence Rooms were clean and comfortable. Great breakfast
JaneneApr 23, 2025
8/10 Warm, friendly cozy, old elegant hotel that was appropriately priced and in a fabulous location.
The location is perfect, the room was warm and cozy, the breakfast was A-
SchmaierFeb 6, 2025
8/10 Very good
Excellent location, breakfast is nice and varied, rooms decently sized for city centre. Only drawback might be some of the amenities are a bit old, like the blow dryer and not having a boiler or a coffee machine in the room
RadwaApr 4, 2025
7/10 Good
The rooms are nice and clean, breakfast is everywhere, location is good
MariaFeb 1, 2025
10/10 good location. but please ask for the type of room and the view from your window
the location was great. and the breakfast was good
AlpanaFeb 24, 2025
9/10 Superb
The reception staff were so friendly and helpful throughout the visit and the hotel was in a great location, extremely clean and services such as the bar and breakfast room exceeded expectations
MarkFeb 9, 2025
10/10 Perfect city centre hotel, short walk to all the major museums, churches, shops and restaurants
Perfect location close to Ponte Vecchio.
Wonderful staff
Comfortable rooms
Excellent breakfast
NicholasJan 10, 2025
9/10 Very close to attraction points, I strongly recommend
Breakfast and the location great. Cleaning not only in the room but also common area was very good
MerveJan 27, 2025
9/10 Superb
Good hotel in the heart of Florence near the river. Big rooms equipped with necessary stuff and also kind staff. Breakfast was satisfactory.
VahidJan 15, 2025
9/10 Superb
Hotel is very central, the rooms were clean and well equipped. The breakfast included a wide variety of options, staff were very helpful.
JuneMar 2, 2025
10/10 super
this is the best hotel i have stayed in Italy, breakfast is super, especially the Cappuccino coffee. Highly recommended to stay.
FennaApr 12, 2025
10/10 Amazing stay in Florence
Absolutely everything. The place is excellent and the staff amazing. It was the best breakfast of our holiday.
RiccardoJan 15, 2025
8/10 Great location, great value & great hotel
Excellent location, comfortable clean rooms, great breakfast and very friendly staff
RobertMar 6, 2025
9/10 An amazing weekend for a special birthday
Proper traditional hotel, with quality throughout and a truly awesome breakfast.
AndyMar 3, 2025
9/10 Superb
Could do with USB/C sockets. Longer cable on hairdryer. Bath quite narrow.
Super location, good breakfast, very helpful staff.
RaymondApr 8, 2025
10/10 Outstanding place to stay in Florence!
Breakfast was excellent and the service personnel were the very best.
RobbieApr 7, 2025
10/10 Wonderful hotel
Beautiful lobby, friendly staff, great breakfast, lovely bar, beautiful bathroom, great location
GailApr 24, 2025
9/10 Superb
It was beautifully located with amazing staffs. The team from the breakfast are wonderful as well. Highly recommended.
VizFeb 21, 2025
8/10 Wonderful highly recommend!
Great location, staff was lovely.
AngelaMar 11, 2025
10/10 Exceptional
Perfect location, friendly and helpful staff and room etc was great
MuirMar 22, 2025
8/10 Super locations and super friendly staff.
Location
JamarberMar 31, 2025
10/10 Exceptional
Superb location in a large room with a fantastic river view
MarcelMar 16, 2025
9/10 Fabulous
Marvellous location. Best river view!
AntheaMar 19, 2025
10/10 Exceptional
Perfect location!
Super clean!
Top!
NebojsaFeb 24, 2025
10/10 Exceeded expecattions.
Great location!
NatarajanApr 9, 2025
10/10 Great
This is wonderfull hotel
HaydarMar 31, 2025
10/10 Exceptional
JessicaApr 20, 2025
10/10 Exceptional
DorothyApr 8, 2025
10/10 Exceptional
AbdallahApr 7, 2025
10/10 Exceptional
JosephApr 6, 2025
10/10 Exceptional
NageshApr 3, 2025
10/10 Exceptional
LarnieApr 2, 2025
10/10 Exceptional
AmyMar 25, 2025
10/10 Exceptional
MassimoMar 20, 2025
10/10 Exceptional
MassimilianoMar 14, 2025
10/10 Exceptional
FrersFeb 25, 2025
10/10 Exceptional
QuimFeb 21, 2025
8/10 Very good
RichardApr 8, 2025
8/10 Very good
ShaochenMar 31, 2025
8/10 Very good
AnaMar 9, 2025
10/10 Exceptional
We had room 106 just over the Arno River. It was great to drink a glass of champaign at midnight over the river!
GiovanniJan 6, 2025
9/10 Superb
Location was excellent and good breakfast
NirmalJan 8, 2025
10/10 The hotel is considered one of the best hotels I have tried.
location clean and the room size
JamaielFeb 2, 2025
9/10 Recommended, especially with breakfast
Great value. Delecious breakfast with good options
AhmedFeb 9, 2025
10/10 Exceptional
Nice location on the River Arno, and walking distance to everything we wanted to do
WilliamDec 29, 2024
10/10 Exceptional
Excellent location, great breakfast, kind and helpful staff.
SharonDec 30, 2024
10/10 I would like to thank you all for the great hospitality.
GuilhermeJan 2, 2025
10/10 Best hotel I've ever stayed in
Nice decor
RosalieDec 31, 2024
10/10 exceptional
exceptional
HatemFeb 17, 2025
10/10 Perfect location and comfort
VivianJan 23, 2025
9/10 simply perfect..
HikmetFeb 1, 2025
9/10 Hotel Berchielli
SuzetteJan 7, 2025
10/10 Exceptional
Romeoc1Feb 15, 2025
10/10 Exceptional
BeatFeb 14, 2025
10/10 Exceptional
ArsonaFeb 6, 2025
10/10 Exceptional
AlonsoJan 29, 2025
10/10 Exceptional
LucaJan 23, 2025
10/10 Exceptional
HeshamJan 21, 2025
10/10 Exceptional
SurayyaJan 18, 2025
10/10 Exceptional
CarloJan 12, 2025
10/10 Exceptional
AndreaJan 1, 2025
10/10 Exceptional
SamanthaDec 26, 2024
10/10 Exceptional
GeneDec 26, 2024
8/10 Very good
AssadFeb 20, 2025
9/10 Superb
LuukApr 19, 2025
9/10 Superb
MehmetApr 14, 2025
8/10 Very good
RajeshFeb 1, 2025
8/10 Very good
RyokoFeb 1, 2025
8/10 Very good
RafaelJan 29, 2025
8/10 Very good
NicholasJan 27, 2025
8/10 Very good
SuzetteJan 12, 2025
8/10 Very good
VirgoJan 5, 2025
9/10 Superb
NanMar 5, 2025
7/10 Great
EricaMar 29, 2025
8/10 Very good
KristinaDec 26, 2024
9/10 Superb
JamesFeb 8, 2025
9/10 Superb
KalinFeb 5, 2025
9/10 Superb
BruceFeb 1, 2025
9/10 Superb
TootJan 9, 2025
9/10 Superb
MohamedJan 2, 2025
7/10 Good
LiaFeb 17, 2025
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All Amenities
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Cooking class
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Hosted evening meal (reserve)
Guest education on local ecosystems and culture
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House rules
Check-in
02:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.