10/10 more than perfect :)this hotel was a real surprise - we didn't find it by a recommendation but simply from booking suggestions per location, and the photos looked great so we decided to cancel a booking we had in another hotel because this seemed a better choice, and we were a bit concerned because you can never know.... it turned out more than prefect!! first of all the location is the most center you can hope for - in the middle of the old city of florence, walking distance from everything. and the hotel.... wow!!! everyone of the staff members, from the receptions, to the bartenders, to the bellboy and the manager were just so nice and helpful. they helped me make an amazing surprise for my husbands birthday, and they added a surprise of their own for us waiting in the room. we got a room in the 4th floor, facing the street view, a really large and bright room, with amazing huge bed, quality bed sheets, comfy armchairs, there was room for everything, large windows, and really large amazing bathroom. really we could not expect more. they helped us with information about exhibitions and recommended attractions, they made reservations for us for dinner and lunch, and the breakfast coffee and croissant were delicious and free of charge. the hotel is decorated with beautiful art by Carmel Ilan, a well known Israeli Artist which I'm a fan of for many years now, and I only found out about it when we arrived. as an interior designer this was an inspiring experience and I would definitely come back to this fantastic hotel.
VeronicaFeb 22, 2025
9/10 SuperbWonderful Stay with Exceptional Service
I thoroughly enjoyed my stay at this beautiful hotel. The interior design is absolutely stunning, and every staff member was incredibly warm and helpful. The central location couldn't be more convenient for exploring the city - I'll definitely choose to stay here again on my next visit.
While there was a minor issue with hot water during my first two nights, the hotel manager handled the situation professionally and made sure I was well taken care of. The rooftop terrace was definitely a highlight - having breakfast there with panoramic city views was truly special.
Despite the small hiccup, my overall experience was excellent thanks to the team's attentive service. This hotel clearly prioritizes guest comfort and satisfaction.
ChiaApr 15, 2025
7/10 Great location for touristsThe staff were all brilliant, friendly and helpful. The hotel is in a fantastic location within 5-10 minutes of all of the major attractions and the main shopping area.
NunnMar 13, 2025
10/10 It's a must-stay spot in Florence!The property is absolutely stunning — perfectly located in the heart of Florence. The room is a true work of art, with amazing design and top-quality finishes. It's a must-stay spot in Florence! The bed was incredibly comfortable, the bathroom was spotlessly clean, and the whole place felt fresh and inviting. I’m definitely coming back again!
BekaApr 22, 2025
10/10 Highly recommend, I would come back!I had a great experience at this hotel. The location was central and easy to walk most places. I had a wonderful view from my room. My room had great decor and was very spacious. The staff was friendly, including the hotel bartenders. Nice to refill daily waters and espresso. Good chocolates at turn down was a nice touch.
BrennaFeb 4, 2025
10/10 short break in Florencewe stayed in a premier room with balcony which was amazing! The staff were extremely helpful. This is a great hotel! The hotel is very central the perfect location for all the sights within walking distance. Amazing shops close by and the roof top restaurant is very good too. One of our best stays in a hotel anywhere
WendyMar 17, 2025
10/10 Great experienceThis place is amazing! The room we stayed in is a work of art! Everything is carefully designed in good taste. The location is great, the staff was very nice and helpful. The restaurant was also a great experience! This should be your choice in Florence every time!
DavidMar 29, 2025
8/10 Centrally located, clean, and nice, but outside noise is loud.Beautiful property right in the center of all the activity in Florence. The bathroom was huge and very well appointed. The room was spacious, clean and comfortable.
DaynaJan 5, 2025
10/10 Luxurious experience, with helpful kind staff. Would not stay any place else in Florence.We loved everything about this Hotel!
It is a very special space. They made us feel so special.
The room we had was spectacular.
Super helpful, kind staff.
We had dinner at the Angel and it was delicious.
We actually got to meet the Hotel Manager while having a cappuccino one morning , and she was lovely to talk to. She like all the staff were super helpful and kind.
ChristinaJan 28, 2025
10/10 Romantic , luxury boutique hotel in the very centre of Florence .Small perfectly formed boutique hotel . Fabulous location , stylish rooms and decor and staff who were very attentive . Stayed for a birthday and lovely touches from the hotel with card. Wine and fudge .
KatherineFeb 2, 2025
9/10 Great boutique style hotel in a very central locationLocation is perfect, close to Piazza della Signoria and the Ponte Vecchia.
The Angel restaurant has a rooftop with views across the city.
ShezadJan 27, 2025
9/10 Centrally located, comfortable and many amenitiesThe room was spacious, beautiful rooftop terrace, nice breakfast, treats in the room on arrival. Free glass of Prosecco on arrival.
LeticiaJan 19, 2025
8/10 Very relaxing, great location a very good place to stay on a first visit to Florence.Location, design, cleanliness, staff
MFeb 1, 2025
10/10 the place to return and undoubtfully to recommend to friendstop location, the team was very kind and helpfull
MusceleanuMar 5, 2025
10/10 Quality service, rooms and food ideally located in the center of Florence.The breakfast and dinner were superb. The restaurant has been awarded Michellin status and the food and service definitely exceeded expectations.
RomansFeb 28, 2025
10/10 Very cute and stylish place. When we were tired from exploring, we looked forward to the hotel!Location was amazing, close to everything but just off of a quieter street.
PrincessMar 3, 2025
10/10 Fantastic location. The staff were warm and welcoming. The rooftop bar and restaurant were great.Fantastic location. The staff were warm and welcoming. The rooftop bar and restaurant were great.
SlMar 5, 2025
9/10 Location is everything and so is friendly staffThe location is of 10. The staff is extremely helpful and friendly. Welcome chocolates in the room for an added touch. Nespresso machine in the room.
JoyceApr 13, 2025
10/10 Top hotel in great perfect locationLocation bedroom breakfast were all excellent. We stay in many top hotels and yours met all our expectations.
CliffordMar 19, 2025
10/10 Perfect!A wonderful hotel! Fabulous staff and the rooms are beautiful. It’s worth every penny and I highly recommend! I enjoyed it so much I have booked my next stay.
AmandaMar 5, 2025
6/10 PleasantThe receptionist at the front desk at arrival was rude and indifferent (there are two locations, this was at the one I didn't stay at).
RebeccaApr 10, 2025
10/10 ExceptionalThe secret is in the small details. They absolutely know the small details!
Perfect hotel, and the staff is simply the best!
MichaelApr 6, 2025
10/10 Great place to stay!Great location and very nice staff. Spacious room with windows to enjoy the weather and sounds of Florence.
PrestonApr 8, 2025
10/10 ExceptionalExtrodinary experience. Room is spacy , clean and comfortable. Staff is excellent, so service is excellente.
SlavicaApr 22, 2025
9/10 SuperbBeautiful decor, staff superb & organised parking nearby
AineMar 13, 2025
10/10 Great location, fabulous room and attentive staffGreat location and fabulous room with attentive staff
VincentApr 11, 2025
10/10 ExceptionalThe location was great in the centre and the staff were friendly and helpful
JasimApr 8, 2025
10/10 ExceptionalGreat location, modern facilities, very nice rooftop bar, helpful staff
JackieApr 13, 2025
10/10 Will come againStaff was so helpful and kind. Location amazing
BarisFeb 28, 2025
10/10 GreatIt was nice stay
Great location
Friendly staff
AlhamFeb 27, 2025
9/10 SuperbVery good location and helpful reception
HanadyApr 9, 2025
10/10 Exceptional
ReemApr 16, 2025
10/10 Exceptional
RiordanApr 13, 2025
10/10 Exceptional
ShenyanaApr 13, 2025
10/10 Exceptional
AlexandrosApr 11, 2025
10/10 Exceptional
KhadeejaApr 9, 2025
10/10 Exceptional
RyanApr 9, 2025
10/10 Exceptional
PeterApr 9, 2025
10/10 Exceptional
SaraApr 3, 2025
10/10 Exceptional
BandarMar 30, 2025
10/10 Exceptional
AzovMar 23, 2025
10/10 Exceptional
AmandaMar 16, 2025
10/10 Exceptional
ColinMar 12, 2025
10/10 Exceptional
RandallMar 10, 2025
10/10 Exceptional
EdgarsMar 9, 2025
10/10 Exceptional
UfukMar 7, 2025
10/10 Exceptional
OrlyMar 5, 2025
10/10 Exceptional
RyuichiFeb 28, 2025
9/10 Superb
ChristopherApr 24, 2025
9/10 Superb
RulaApr 23, 2025
9/10 Superb
TerryApr 13, 2025
9/10 Superb
AnastasiiaApr 9, 2025
9/10 Superb
AndrewMar 31, 2025
9/10 Superb
ChristopherMar 18, 2025
9/10 Superb
RayanMar 4, 2025
7/10 Good
JonathanMar 15, 2025
10/10 Excellent stay!The hotel exceeded my expectations! Fantastic location, cozy room, very comfortable bed, good breakfast, amazing bar, and cocktails! I wanted to book a private tour of Florence and the reception desk went above and beyond to make it happen! I'm sure I'll be back again!
LeilaDec 26, 2024
10/10 Clean pleasant happy stay you must try itThe location was perfect. The building itself was very nice. It was very clean. The stuff was very good. The reception was very helpful for everything.
SebnemJan 10, 2025
10/10 Beautiful hotel in excellent location in one of the worlds most beautiful citiesExcellent location
Great rooms
Friendly staff
SarahJan 6, 2025
10/10 Perfect 10/10 🤩Everything was perfect: Staff, location, comfort of the room, amenities, food. It’s a clean and well deserved 10 🤩
OthmaneJan 19, 2025
10/10 Perfect hotel for Florence, all the sites are walkable and rooms are clean and modernLocation is unbeatable, staff great and rooms fantastic
AntonJan 5, 2025
10/10 Luxury.The hotel is in the center of Florance. Everything is a 5 - 10 minutes walk. The staff was fantastic, the hotel was fancy and clean.
AbdullahFeb 10, 2025
10/10 Thanks .. I will comeback for sureEverything was good .. The staff were very friendly
Thanks
AsmaFeb 15, 2025
10/10 Simply perfecto !The most perfect location. Fantastic friendly staff. Beautiful rooms. Will definitely be returning.
AbiFeb 16, 2025
10/10 ExceptionalGreat stuff, great service, great room, great location
Im glad to stay in this hotel
MaadhFeb 1, 2025
10/10 From start to finish, it was perfect.Staff was incredible, accommodations were beautiful.
PaulaJan 27, 2025
10/10 Lovely boutique hotel in a great central location.Beautiful rooms in a central location.
SonyaJan 10, 2025
10/10 This hotel exceed our expectations and was amazingIncredible attention to detail and location
LotharJan 5, 2025
8/10 Very goodThe room and the location were perfect
AliaJan 25, 2025
10/10 Outstandingrooms and services
AlwoozainJan 5, 2025
10/10 ExceptionalEverything perfectly location staffs room
MaryamJan 11, 2025
10/10 ExceptionalLovely place
Difntly will come back
DawoodDec 26, 2024
10/10 ExceptionalLocation and cleanliness
MohamedFeb 20, 2025
9/10 The best experience in Florence!Location
RawanFeb 13, 2025
10/10 Very good!Very good at everything!
MinFeb 7, 2025
10/10 Exceptional
VictoriaFeb 19, 2025
10/10 Exceptional
RonaFeb 13, 2025
10/10 Exceptional
MarcinJan 27, 2025
10/10 Exceptional
TamarJan 26, 2025
10/10 Exceptional
ChristianJan 24, 2025
10/10 Exceptional
LeonardoJan 12, 2025
10/10 Exceptional
HindJan 9, 2025
10/10 Exceptional
DarienJan 3, 2025
10/10 Exceptional
OmarDec 31, 2024
10/10 Exceptional
HilmeDec 30, 2024
10/10 Exceptional
NataliaDec 30, 2024
10/10 Exceptional
SaadDec 27, 2024
10/10 Exceptional
NoufDec 26, 2024
10/10 Exceptional
DanDec 25, 2024
10/10 Exceptional
BriannaDec 23, 2024
8/10 Very good
MarwaJan 14, 2025
9/10 Superb
MajidJan 18, 2025
9/10 Superb
ThomasJan 13, 2025
9/10 Superb
SalmanJan 6, 2025
9/10 Superb
ErickDec 30, 2024
9/10 Superb
SnigdhaDec 26, 2024
7/10 Good
TawfeeqFeb 24, 2025
9/10 Superb
JudithDec 21, 2024
7/10 Good
DanieleJan 1, 2025
7/10 Good
AndreaDec 26, 2024