The Gates Hotel South Beach - a Doubletree by Hilton
2360 Collins Avenue, Miami Beach
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Good
1419 reviews
7.4
Luxurious Location
The Gates Hotel South Beach - a DoubleTree by Hilton, is a refined sanctuary situated in the vibrant heart of South Beach, just steps away from the Atlantic Ocean and surrounded by premier attractions like Lincoln Road and Ocean Drive.
Comprehensive Amenities
Enjoy a seamless experience with a daily resort charge that includes Wi-Fi access, beach chairs, water sports rentals, e-bike usage, and a variety of daily activities. Indulge in poolside refreshments and receive a discount at the prestigious K'alma Spa.
Convenient Proximity
With easy access to downtown and notable destinations like Biscayne Bay Marketplace and Bal Harbour, this hotel offers the perfect blend of relaxation and exploration in South Florida.
Experience luxury and convenience at The Gates Hotel South Beach - a DoubleTree by Hilton. Book now for an unforgettable stay!
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Popular Amenities
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Air conditioning
Swimming pool
Luggage storage
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1 Room, 2 Travellers
Guest Reviews
Overall
7.4(1419)6/10 Unpleasant and not worth the value at all.
The location.
EdlymsMar 30, 2025
6/10 Overpriced for what you get
The room was surprisingly spacious, even though I booked the smallest category. That was definitely a positive aspect.
JessicaMar 24, 2025
7/10 Good
The hotel is modern and has a nice vibe. It’s in a good location, and has a great area on the beach, with sunbeds included.
ConnorMar 21, 2025
5/10 Great , fun but could be better
I liked the location and the hotel itself , close to everything and decent prices and also loved the hotel restaurant
ChristopherMar 18, 2025
10/10 Quick stay
The smell of this hotel was amazing. I need to know what they used
BrandieMar 17, 2025
9/10 Great stay. Will stay again
The hotel activities weee great. There were shots with salsa dancing. There was beer pong. Location is great since it's close to nightlife but not in the thick of it. Beds were super comfortable and we all got great sleep. Rooms were chic and modern. All the staff were very nice and professional and helpful!
TarryMar 4, 2025
8/10 Girls trip
We were on a girls’ trip. Márcia, the concierge, made sure our stay was perfect.The hotel’s location is excellent, with beach access, as well as a great breakfast. The reception was wonderful. Only the room cleaning and towel replacement were lacking due to the housekeeping staff, but Márcia took care of everything.
RebecanhMar 21, 2025
2/10 Avoid at all costs!
Incredibly disappointed in this property. I have been charged for another persons room, in addition to our own, and have approached the hotel on numerous occasions with no resolution. They so not reply to emails or attempt to assist with nearly $1.5K of additional charges. Worst customer service.
TashP825Mar 16, 2025
8/10 We were stranded when our flight was cancelled and we had refuge at the Gates.
Our only negative comment is that the doors don’t close easily so are very noisy. I was awakened at 4 am by someone down the hall coming in or going out. We were very impressed by the staff especially Simon on the desk.
SallyApr 2, 2025
8/10 Good facilities and nice staff
Marcia in the reception is the kindest and helped us a lot! She really made a difference in our stay. The facilities at the hotel are very good. The only bad thing I have to say is that the cleaning of the rooms could use some improvement. Apart from that, all good!
paulafG1049YJMar 21, 2025
10/10 Nice stay
The hotel was nice, the staff is friendly and Eloisa was very helpful, also the other agents at the front desk!
The room was very clean and the hotel is in a perfect location!
Easily accessible with the bus number 100, and the Miami South beach is only a few minutes walk! ☺️
katalin5611Mar 14, 2025
6/10 Facilities and amenities need improvement
Location
LinhMar 13, 2025
2/10 Not a good experience
Terrible noise in the room, impossible to sleep. They charged me two bottles of water without me drinking them.
The bathroom was dirty.
The view, through the windows was a wall.
The room was very cold despite of the air- conditioning was off.
bcajacaleroMar 13, 2025
10/10 Like second home, great people workingthere!!!
Good food, helpful stuff, clean rooms, quiet rooms, very good location, swimming pool, very good food.
MonikaApr 1, 2025
10/10 It was great, it was like second home.
Very helpful stuff, good food. Very clean, nice swimming pool, bar, quiet rooms. Very good location.
MonikaApr 1, 2025
6/10 Decent for the value and location, wouldn’t stay again
Location is great
AnthonyMar 24, 2025
7/10 very pleasant
room comfortable and very clean
PhuongMar 10, 2025
10/10 Exceptional
Very nice room, comfortable bed nice shower great location.
StevenApr 11, 2025
6/10 Pleasant
E.Feb 7, 2025
8/10 Very good
Funky hotel
CherylFeb 7, 2025
10/10 Exceptional
Room had view of pool and it was quiet and comfortable
KailMar 30, 2025
8/10 Very good
Godd location next to shops restaurants and beach
BiserApr 6, 2025
10/10 Excellent experience
The location, price, and cleanliness!
LashekaMar 15, 2025
9/10 Very good
Everything
YolandaApr 1, 2025
10/10 Perfect
Perfect
TalFeb 16, 2025
10/10 Exceptional
I will be back !
JamilaMar 28, 2025
4/10 Disappointing
GreysonFeb 13, 2025
10/10 Exceptional
CherylApr 13, 2025
10/10 Exceptional
JavinderMar 20, 2025
10/10 Exceptional
DyeshaMar 20, 2025
10/10 Exceptional
SharleneMar 9, 2025
10/10 Exceptional
MelissaMar 9, 2025
3/10 Be cautious. Could be double charging scam.
The hotel is clean, comfortable, and reasonably close to the beach and the more historic South Beach area. The towel service should not be an issue provided you do not lose the card.
MarkJan 7, 2025
8/10 A pleasant hotel in a great location within walking distance to the beach and restaurants.
We enjoyed our stay at the Gates Hotel. Valet parking was available and worked out well. The restaurant on site was nice to have if you didn't want to go out in the neighbourhood to eat. The rooms were clean and nicely appointed. The pool area was very nice and had a variety of options for lounging which was nice.
JohnJan 18, 2025
2/10 Disappointed
Location
DorJan 9, 2025
10/10 Exceptional
BrettMar 2, 2025
10/10 Exceptional
ViktorFeb 28, 2025
10/10 Exceptional
GadFeb 26, 2025
3/10 Old, Aged out Hotel Needing Renovation & a DEEP Clean
The location was great. It was very central to all of the Art Basel events & restaurants/nightlife. The beds were decently comfortable and the shower was nice.
CaseDec 27, 2024
8/10 It was worth the money, and I would stay here again.
My family loved the pool area. The room was a good size with ample space to store luggage. The closet was large as well as the bathroom. The art work throughout the building was amazingl Front dest staff were friendly.
RoberteJan 9, 2025
6/10 It’s ok but for the price we expect better service and more staff. Also being part of Hilton we expect service to be bet
Location, pool/ beach towels and beach chairs available but they don’t have enough towels ( both at the beach and at the pool)
SussanaJan 3, 2025
6/10 Pleasant
We really only slept at the hotel. The pool and gym seemed a bit dated so we wren't interested in using them so I can't comment on that. Our room was small but served its purpose.
HeatherJan 26, 2025
1/10 Not happy
The location and the lobby was the only good thing about this hotel
ShadelDec 31, 2024
6/10 Good, but would choose another hotel in area at similar pricing.
They had some good amenities.
TomasJan 13, 2025
6/10 Pleasant
KeyshawnDec 24, 2024
3/10 Too pricey for the standard it’s in
Most of the staff were polite and helpful but one of the male managers who calls himself the front of house manager.
Location decent
RimiDec 25, 2024
3/10 Nice Hotel, Nice Staff, Great Location.
Great location, good sized rooms, they actually read my booking.com special request at checkin and met the request. Hotel is what it says on the tin, even used the pool and hot tub, which were perfectly heated.
ChristopherJan 5, 2025
6/10 Over all it’s good but not excellent
Location was good, near to beach. Hotel provides towel cards we can get towels and chairs at beach
SunilJan 21, 2025
7/10 Not what I booked
Location was good
AndyDec 21, 2024
1/10 This hotel is a disaster
The position
AntonioDec 19, 2024
1/10 Bad
SumeyraDec 20, 2024
4/10 Disappointing
My stay was fine but to have completly prepaid and yet i have an almost $300 charge and all i did was sleep andbathe there.
ChantelJan 27, 2025
9/10 I would stay again
Art on Wall
Great restaurant
Room layout
Size of room
Location
DarcyJan 4, 2025
10/10 Exceptional
Breakfast are awesome, staff is super helpful
AnastasyaJan 22, 2025
10/10 Exceptional
Room were great. Staff are very friendly and helpfull. Excellent service.
NikolettJan 16, 2025
9/10 Superb
Staff and property
ElviraJan 6, 2025
2/10 Pathetic
Location
ShefaliDec 19, 2024
1/10 Bad
No se por que me estan cobrando 1700 $ mas
MonroyJan 11, 2025
10/10 Exceptional
Great location and amenities
ParkerJan 20, 2025
8/10 Very good
Akbar in the reception very kind.
AliJan 4, 2025
10/10 Amazing
Cleanliness
SamDec 26, 2024
6/10 Pleasant
Pool table
SoniaFeb 1, 2025
6/10 Pleasant
Location
EstebanDec 27, 2024
4/10 Disappointing
ChetnaJan 29, 2025
10/10 Exceptional
GentleFeb 12, 2025
10/10 Exceptional
RichardFeb 2, 2025
8/10 Very good
NaleliApr 3, 2025
10/10 Exceptional
UmitJan 26, 2025
8/10 Very good
ElginMar 23, 2025
10/10 Exceptional
ShawnJan 20, 2025
10/10 Exceptional
AlessandroJan 20, 2025
10/10 Exceptional
BrandonJan 15, 2025
8/10 Very good
DuyuanMar 9, 2025
10/10 Exceptional
RodricaJan 7, 2025
8/10 Very good
GuerrinoFeb 27, 2025
10/10 Exceptional
RaphaelDec 29, 2024
10/10 Exceptional
SafiyeDec 29, 2024
10/10 Exceptional
VatcheDec 25, 2024
8/10 Very good
DantrellFeb 11, 2025
8/10 Very good
MyronJan 14, 2025
5/10 Passable
AriannaMar 11, 2025
8/10 Very good
AhmedJan 4, 2025
8/10 Very good
AnthonyJan 2, 2025
5/10 Passable
LatashaFeb 11, 2025
9/10 Superb
AlonApr 5, 2025
9/10 Superb
NelsonApr 2, 2025
9/10 Superb
LuisMar 28, 2025
6/10 Pleasant
TonishaJan 21, 2025
9/10 Superb
RoseMar 20, 2025
9/10 Superb
AshleyMar 17, 2025
6/10 Pleasant
RajarshiDec 25, 2024
9/10 Superb
CortinaFeb 3, 2025
9/10 Superb
AngiJan 30, 2025
9/10 Superb
JennyJan 26, 2025
9/10 Superb
ChrisJan 7, 2025
9/10 Superb
SafiyeDec 31, 2024
9/10 Superb
SafiyeDec 31, 2024
3/10 Poor
AbdullahJan 12, 2025
7/10 Good
AnilJan 5, 2025
1/10 Bad
VentsiDec 25, 2024
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All Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Hot tub/Jacuzzi
Car hire
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Board games/puzzles
Concierge service
Wheelchair accessible
Allergy-free room
Heated pool
Entertainment staff
Outdoor furniture
Shallow end
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Golfing on site
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Beach yoga on site
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Covered parking
Secured parking
Swimming nearby
Bicycle-friendly property
Bulk dispenser for toiletries
Pool toys
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House rules
Check-in
04:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.