thepersianone
Couples · November 20254/10
Hotel Review – Honest & Balanced
We recently stayed at this hotel and there were definitely some positives, but also several frustrations worth mentioning.
The Good:
The room itself was very clean, ...Hotel Review – Honest & Balanced
We recently stayed at this hotel and there were definitely some positives, but also several frustrations worth mentioning.
The Good:
The room itself was very clean, nicely decorated, and genuinely comfortable. Housekeeping clearly takes pride in their work, and the room was easily the best part of the stay. We slept well and appreciated how tidy and fresh everything felt.
The Not-So-Good:
Unfortunately, the restaurant experience was a letdown. The food quality was below average. For example, the avocado toast came with an egg that was noticeably overcooked (see attached photo). We also ordered the steak and eggs, and both the steak and the eggs were cooked far past what we requested—the steak was tough like shoe leather, and the eggs were also overdone. For a hotel restaurant, we expected better consistency and attention to basic cooking.
Fees & Misleading Information:
Another major issue was with the fees. When we booked through Expedia, the listing clearly stated that taxes and fees were included. I even checked specifically for resort fees and found none. Once we arrived, we were told there was a $40 per night resort fee. We let it go after they told us that the fee included beach chairs—fine, at least it came with something useful.
But the next morning, we found out that while beach chairs were included, umbrellas cost an additional $30 per day. For a beachfront property charging a resort fee, charging separately for umbrellas feels unreasonable and honestly a bit ridiculous. It comes across as nickel-and-diming guests.
Overall:
The hotel has potential—great rooms and a comfortable stay—but the restaurant needs improvement and the fee situation feels misleading and unnecessarily complicated. A bit more transparency and better food quality would make a huge difference.Show More
