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The Ritz-Carlton, Chicago

160 East Pearson Street, Chicago

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Excellent

199 reviews

9/10

Luxurious Accommodations with Stunning Views
Located atop Water Tower Place in Chicago’s Gold Coast, the Ritz-Carlton offers artfully decorated guest rooms with city or lake views. Each room includes a flat-screen TV, free WiFi, and a marble bathroom with deluxe toiletries.
World-Class Amenities
Guests can enjoy a swim in the lap pool, relax in the spa, or dine at one of the hotel's two restaurants and bar. With 24-hour concierge services, a modern fitness center, and a business center, every need is catered to at the Chicago Ritz Carlton.
Prime Location for Exploring
Situated near the Magnificent Mile, Navy Pier, and the Museum of Contemporary Art, this hotel is the perfect base for exploring Chicago's top attractions.
Book your stay at the Ritz-Carlton, Chicago for an unforgettable luxury experience.

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

Jun 3rd – 4th 2026

1 Room, 2 Travellers

199 reviews

Kathryn

Family · August 2025

10/10

Beautiful, updated property with modern elegance situated in the heart of Chicago with access to literally everything. Will definitely be returning!Beautiful, updated property with modern elegance situated in the heart of Chicago with access to literally everything. Will definitely be returning!

Solo Traveller · October 2025

10/10

large room, nice finishes, very cleanlarge room, nice finishes, very clean

carad985

Family · June 2025

10/10

I stayed at the Ritz-Carlton Chicago in November 2024, and it was an exceptional experience from start to finish. We had two rooms — a corner king and a connecting room with two double beds. Both were...I stayed at the Ritz-Carlton Chicago in November 2024, and it was an exceptional experience from start to finish. We had two rooms — a corner king and a connecting room with two double beds. Both were spotless and incredibly comfortable. The linens and robes were luxurious, and the beds were perfect for a restful stay. What really impressed me was the housekeeping team. Somehow, they always knew when we were out for an extended period, and like magic, we’d return to beautifully cleaned and refreshed rooms. The amenities were equally fantastic. We thoroughly enjoyed the pool, gym, and steam rooms — all well-maintained and relaxing. We were also upgraded to the Club Level, which turned out to be the highlight of our stay. I was traveling with a very hungry 20-year-old, and the Club Lounge did not disappoint! They served fresh, high-quality food throughout the day — from poached eggs and pancakes in the morning to sushi, steak and fish in the evenings. Every meal was delicious, and the service was top-notch. I especially want to mention the gentleman who worked the mornings at the Club Lounge during our stay — I regret not getting his name ( weekend of Nov, 7 2024.) He was kind, welcoming, and genuinely fun to chat with. You could also order any cocktail, and everything was included. The Club Level upgrade was completely worth it. The set up was roomy and just over all AMAZING. After staying here, I also visited the Ritz-Carlton in Boston, but it honestly felt more like a standard Marriott by comparison. The Ritz-Carlton Chicago truly stands out. I can only hope to return soon. Thank you, Ritz Chicago, for such a memorable stay!Show More

Shane

July 2025

10/10

Dear Ritz-Carlton Team, I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay. Having stayed in hundreds of hotels over the y...Dear Ritz-Carlton Team, I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay. Having stayed in hundreds of hotels over the years, I can confidently say that nothing has ever come close to the level of service, hospitality, and excellence I encountered at your property. From the moment I arrived, every team member I interacted with was exceptionally respectful, attentive, and kind. The service was seamless and made me feel genuinely cared for at every turn. The food was outstanding full of flavor and beautifully presented and it added to the overall sense of luxury and comfort that defined my stay. I can say without hesitation that this is now the only hotel I’m willing to stay at when I travel. Thank you for having me. I look forward to returning and experiencing this exceptional level of care and luxury again. Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Non-smoking throughout

Allergy-free room

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Concierge service

Cashless payment available

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Internet

Paid WiFi

Internet access

Transport & Parking

Electric bicycle charging station

Self parking (surcharge)

Covered parking

Electric bicycle charging station

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Heated pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Food delivered to guest room

Spa

Health or beauty spa nearby

Massage services

Steam room

Health or beauty spa nearby

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Reception hall

Outdoor Activities

Beach umbrellas

Beach yoga on site

Swimming nearby

Family Friendly

Family rooms

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

24-hour security

Security alarm

Key card access

Additional Amenities

Shopping on site

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

The Ritz-Carlton, Chicago doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

The Ritz-Carlton, Chicago's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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The Ritz-Carlton, Chicago

Excellent

199 reviews

Show More

Popular Amenities

Choose rooms

Jun 3rd – 4th 2026

1 Room, 2 Travellers

199 reviews

Kathryn

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

10/10

carad985

10/10

Shane

10/10

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Amenities

General

Front Desk Services

Accessibility

Internet

Transport & Parking

Pet-Friendly

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

199 reviews

Kathryn

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

10/10

carad985

10/10

Shane

10/10

10/10