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citizenM Boston Back Bay

408 Newbury Street, Boston

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Excellent

3958 reviews

9/10

Prime Location in Boston Center
Modern Amenities
Delicious Breakfast Options
Book your stay at citizenM Boston Back Bay now for an unforgettable experience!

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Popular Amenities

Air conditioning

Luggage storage

Choose rooms

May 5th – 6th 2026

1 Room, 2 Travellers

3958 reviews

Trek66767462381

Solo Travel · December 2025

8/10

This is a decent budget option for solo travelers. During my stay the nearby train station was closed for construction but normally it would be a great location. It all feels a bit made for Instagram:...This is a decent budget option for solo travelers. During my stay the nearby train station was closed for construction but normally it would be a great location. It all feels a bit made for Instagram: the interior design is stylish and modern in both the rooms and the lobby, but the rooms are very small and the amenities are limited. To get to and from the rooms you have to take two different elevators which is annoying (one from the foyer to the lobby and one to the rooms). Make sure to request a daily room cleaning otherwise they won't do it. The hotel class is listed as 4 stars which is questionable, but I don't think anyone really expects a 4 star experience at this price point. For the location and price, what you get isn't bad.Show More

Jill

Couple · December 2025

10/10

Everything about this hotel exceeded our expectations. All of the staff were amazing, very attentive and friendly. We got a print out of local recommendations which was a useful guide. Everywhere w...Everything about this hotel exceeded our expectations. All of the staff were amazing, very attentive and friendly. We got a print out of local recommendations which was a useful guide. Everywhere was spotlessly clean, big shout out to those responsible for that. Bed was comfy and shower was powerful. Breakfast had an amazing selection of freshly prepared food, both hot and cold - it was the best breakfast offering I have had in years. The location was ideal with nearby transport links if it was too cold to walk!Show More

Judy

Solo Traveller · December 2025

8/10

I loved the modern aesthetic throughout the hotel, great vibe and location, the T stop is right outside the front door, lots to do in the area, easy self check in and out.I loved the modern aesthetic throughout the hotel, great vibe and location, the T stop is right outside the front door, lots to do in the area, easy self check in and out.

Anastasia

Couple · December 2025

9/10

Location is super convenient, the room is cozy, we were a family with a baby I was worried after reading that the room is so tiny, however I should say that yes it is small but if you are a couple or ...Location is super convenient, the room is cozy, we were a family with a baby I was worried after reading that the room is so tiny, however I should say that yes it is small but if you are a couple or a family with a baby like us, it’s still good, the bed is comfy and warm. Overall, great stay!Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Allergy-free room

Front Desk Services

Luggage storage

Express check-in/check-out

Private check-in/check-out

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Internet

Free wired internet

Internet access

hygiene

Shared stationery like menus, pens are removed

Fitness & Gym

Fitness facilities (surcharge)

Restaurant & Bars

Restaurant

Coffee Shop on site

Games, Entertainment & Media

Shared lounge/TV area

Television in common areas

Cleaning Services

Guests can opt-out any cleaning services during stay

Business & Work

Invoice provided

Safety & Security

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

24-hour security

Security alarm

Key card access

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House rules

Check-in

N/A

Check-out

11:00 AM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

citizenM Boston Back Bay doesn't provide a hotel-wide check in time, and you're expected to check out by 11:00 AM.

citizenM Boston Back Bay's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Happy Travels!

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3958 reviews

Trek66767462381

Solo Travel · December 2025

8/10

Jill

Couple · December 2025

10/10

Judy

Solo Traveller · December 2025

8/10

Anastasia

Couple · December 2025

citizenM Boston Back Bay

Excellent

3958 reviews

Prime Location in Boston CenterModern AmenitiesDelicious Breakfast OptionsBook your stay at citizenM Boston Back Bay now for an unforgettable experience!

Show More

Popular Amenities

Choose rooms

May 5th – 6th 2026

1 Room, 2 Travellers

3958 reviews

Trek66767462381

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Jill

10/10

Judy

8/10

Anastasia

9/10

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Amenities

General

Front Desk Services

Accessibility

Internet

hygiene

Fitness & Gym

Restaurant & Bars

Games, Entertainment & Media

Cleaning Services

Business & Work

Safety & Security

Show More

House rules

FAQ

3958 reviews

Trek66767462381

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

Jill

10/10

Judy

8/10

Prime Location in Boston Center
Modern Amenities
Delicious Breakfast Options
Book your stay at citizenM Boston Back Bay now for an unforgettable experience!

8/10

8/10