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Kerry Hotel Hong Kong by Shangri-la

38 Hung Luen Road, Hung Hom Bay, Hong Kong

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Good

1695 reviews

8.9/10

Luxurious Waterfront Urban Lifestyle Resort
Spectacular Harbour Views: Enjoy stunning views of Victoria Harbour and the Hong Kong Island skyline from most guestrooms, ranging from city view rooms to spacious suites.
Convenient Location: Situated steps away from Tsim Sha Tsui East shopping district and with easy access to transportation options like the Whampoa MTR station, guests can explore the city effortlessly.
Dining Extravaganza: Indulge in a rich collection of dining options with 4 restaurants and 1 bar, each offering international cuisines accompanied by attractive Victoria Harbour views.
Experience luxury and convenience at Kerry Hotel, Hong Kong. Book now for an unforgettable stay!

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

Apr 29th – 30th 2026

1 Room, 2 Travellers

8.9

1695 reviews

Patricia

Extended Group · November 2025

8/10

The hotel is good, with several restaurants and comfortable rooms. It has 6 elevators which were more than sufficient, as usually large hotels with many floors and many rooms sometimes don't have enou...The hotel is good, with several restaurants and comfortable rooms. It has 6 elevators which were more than sufficient, as usually large hotels with many floors and many rooms sometimes don't have enough to handle the traffic, making it difficult to move around every time you enter and leave or want to go to the hotel's entertainment areas. The hotel has escalator access to the waterfront, with more restaurant options, including a Starbucks. I found the location good because it's in Kowloon, closer to the airport, bus station and ferries to Macau, as well as closer to some attractions like the Giant Buddha and the Avenue of Stars. It's also close to access Hong Kong Island via taxi boat (7-minute crossing) or even by taxi, 15 minutes to cross via the bridges.Show More

misskitkatt

Family · November 2025

4/10

Stayed here for 4 nights in December since I heard so many amazing things about this place. Started off with a very rude lady at check in when we just arrived to Hong Kong. Since we had 2 adult and 1...Stayed here for 4 nights in December since I heard so many amazing things about this place. Started off with a very rude lady at check in when we just arrived to Hong Kong. Since we had 2 adult and 1 child staying in one room, we asked if there’s going to be an extra bed since the website we booked from said there’s an extra bed possible. Initially she said no, no such thing, then when I showed her the website, she said it’s extra charge. Then she changed her mind again and said okay, it’s free since you’re only staying a few nights. Bad way to start off my stay here. Aside from the customer service, the hotel itself is not well maintained. You can see and smell how the building is dated and the rooms looks good in photo but not in person. Even the towels look pretty old. The house keeping staff were all very nice and provided items we requested. When we extended our stay for a few nights, the front staff Kirin was very helpful and friendly, which made the whole experience much better. The staff by the car drop off zone was also very helpful and nice. The pool was nice and had a great view. Overall, it’s not a 5 star hotel experience as they said they are. The customer service is not consistent. The room views are nice, but aside from that, I can’t say anything else that made the experience extraordinary.Show More

Lutz

Family With Children · December 2025

8/10

Die Lage des Hotels ist sehr gut, alles ist vom Hotel mit der MRT gut erreichbar, das Hotelzimmer ist überdurchschnittlich groß und komfortabel, die Amenities im Zimmer sind gutDie Lage des Hotels ist sehr gut, alles ist vom Hotel mit der MRT gut erreichbar, das Hotelzimmer ist überdurchschnittlich groß und komfortabel, die Amenities im Zimmer sind gut

Bikerteve

Couples · November 2025

10/10

We stayed at the Kerry Hotel in November for 10 nights. The hotel facilities were excellent. Our room had a great view of the Harbour, which was wonderful to watch at all times of the day. While th...We stayed at the Kerry Hotel in November for 10 nights. The hotel facilities were excellent. Our room had a great view of the Harbour, which was wonderful to watch at all times of the day. While the location is a bit away from Tsim Sha Tsui, we enjoyed the walk Later we realised that we were next to 2 ferries to Hong Kong island, above a bus station and close to a metro station so getting around Hong Kong was very easy and quick using public transport. We stayed in a club room so we mainly used the club facilities. The breakfast choices were very good and we eat very well. The sandwiched and cakes for afternoon tea varied and were very tasty. In the evening canapes and wine was available. The club room staff were excellent, very helpful and friendly. The manager, Tiger in particular, really looked after the people in the club room, the rest of the team followed his leadership. The view of the harbour was excellent and if we had not had a harbour view room we would have sat there more watching the harbour. We also ate in the Red Sugar bar and again had excellent service. Sitting outside watching some of the light show on a warm evening was very pleasant.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Terrace

Non-smoking throughout

Outdoor furniture

Front Desk Services

Luggage storage

Express check-in/check-out

Tour desk

Currency exchange

Private check-in/check-out

Concierge service

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Wheelchair accessible

Accessible shuttle

No accessible shuttle

Internet

Free wired internet

Internet access

Transport & Parking

Electric bicycle charging station

Car hire

Shuttle service (additional charge)

Public transport tickets

Self parking (surcharge)

Covered parking

Secured parking

Electric bicycle charging station

hygiene

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Process in place to check health of guests

Bulk dispenser for toiletries

Fitness & Gym

Fitness facilities (surcharge)

Personal trainer

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Free pool cabanas

Exercise/lap pool

Restaurant & Bars

Restaurant

Room service

Coffee Shop on site

Fruits

Happy hour

Vegetarian menu options available

Spa

Health or beauty spa nearby

Sauna

Massage services

Steam room

Health or beauty spa nearby

Games, Entertainment & Media

Television in common areas

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Outdoor Activities

Beach yoga on site

Japanese garden

Swimming nearby

Family Friendly

Family rooms

Kid meals

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

24-hour security

Security alarm

Key card access

Additional Amenities

Wine release events

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House rules

Check-in

3:00 PM

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Check-in starts at 3:00 PM, while you're expected to check out by 12:00 PM.

Kerry Hotel Hong Kong by Shangri-la's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

No, pets may not be allowed at this hotel. Contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

Happy Travels!

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Kerry Hotel Hong Kong by Shangri-la

Good

1695 reviews

Show More

Popular Amenities

Choose rooms

Apr 29th – 30th 2026

1 Room, 2 Travellers

1695 reviews

Patricia

8.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

misskitkatt

4/10

Lutz

8/10

Bikerteve

10/10

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Amenities

General

Front Desk Services

Accessibility

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Transport & Parking

hygiene

Fitness & Gym

Pool Facilities

Restaurant & Bars

Spa

Games, Entertainment & Media

Cleaning Services

Business & Work

Outdoor Activities

Family Friendly

Safety & Security

Additional Amenities

Show More

House rules

FAQ

1695 reviews

8/10

8/10