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Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery Street, San Francisco

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Good

981 reviews

8.9/10

Luxurious Accommodations
Indulge in a night of luxury with leather tufted headboards, high thread count linens, and pillow-top bedding in each room. Enjoy modern finishes and amenities such as a 48-inch flat-screen TV, marble bath, rain shower, and back-lit bathroom mirror for a comfortable stay.
Exquisite Dining Experiences
Experience culinary delights under Austrian crystal chandeliers at The Garden Court restaurant or enjoy handcrafted cocktails and artisan cuisine at the iconic Pied Piper lounge. With a variety of dining options, your taste buds are sure to be satisfied.
Relaxation and Recreation
Unwind under a glass dome in the indoor pool area with city views, surrounded by chaise lounges and spas. Take advantage of the 24-hour fitness center overlooking the pool or pamper yourself with spa services in the marble baths.
Experience the epitome of luxury and convenience at Palace Hotel, a Luxury Collection Hotel, San Francisco. Book now for an unforgettable stay.

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Popular Amenities

Air conditioning

Swimming pool

Luggage storage

Choose rooms

May 12th – 13th 2026

1 Room, 2 Travellers

8.9

981 reviews

TonyaTBono

Couples · September 2025

10/10

My husband and I stayed at The Palace Hotel for a quick visit to San Francisco before traveling to Napa and our stay was wonderful and luxurious. I was mostly impressed by the impeccable service. Door...My husband and I stayed at The Palace Hotel for a quick visit to San Francisco before traveling to Napa and our stay was wonderful and luxurious. I was mostly impressed by the impeccable service. Doormen dressed to perfection immediately greeted us every time we arrived. Throughout our stay, the doormen were always there to open the car door or hotel door. I honestly think the doormen might have been my favorite part of our hotel experience. The check-in process was fast and easy. The concierge was friendly, professional and always available. All the staff were welcoming and gracious without being pretentious which made our experience comfortable. Housekeeping was amazing. They refreshed our room throughout the day, sometimes more than once. Our room was small but it was fine for our three day stay. For a longer visit, however, I would recommend opting for a larger room. The bed was one of the most comfortable I’ve ever experienced in a hotel. The bathroom was small but it was a beautiful space with marble and intricate details. The rain showerhead and handheld shower were okay, The water pressure was very weak but the water got very hot which I prefer. The heated bidet seat on the toilet was nice and added to the luxury feel of the hotel. The decor throughout the room, including the monogrammed door knobs and bathroom accessories, made everything feel elegant. The elevators were small and cramped. The hotel itself is just vey stunning visually and with historic elegance. Its architecture with marble columns, stained-glass ceilings, and crystal chandeliers everywhere was absolutely beautiful. There were touches of history thru out which I found cute and interesting. The common areas were infused with an elegant fragrance. We visited the coffee shop every morning, and the service was both quick and convenient. I really stressed about which district in SF to stay in and I think I made the correct choice. The location is ideal, situated in downtown San Francisco. It was easy to walk to many key attractions or hop on public transportation or a rideshare to get around. We even walked to and from a Giants game at night, and I never once felt unsafe in the area. The Palace Hotel offers an unforgettable, historic, and elegant experience. The hospitality combined with the beautiful design and luxurious amenities made our stay amazing. I absolutely loved every minute of our time here.Show More

armanponseca1996

Couples · October 2025

10/10

partner and I spent our 5th anniversary of being in love at the Historic Palace Hotel in San Francisco, and it was pure magic from beginning to end. We usually drive out of town or travel somewhere n...partner and I spent our 5th anniversary of being in love at the Historic Palace Hotel in San Francisco, and it was pure magic from beginning to end. We usually drive out of town or travel somewhere new every anniversary, but this time, we wanted to celebrate right here — in the city that means the most to us. And honestly, it couldn’t have been more perfect. From the moment we checked in, the staff showered us with warmth and kindness — greeting us Happy Anniversary, surprising us with a beautiful dessert dedicated to our love, and even giving us a room with the view we requested. Later that night, after having dinner at a local spot and drinks at the Pied Piper, we came back to find the sweetest turndown service surprise waiting for us. It genuinely made our hearts full. This was actually my third stay at the Palace, and every visit has its own meaning: • My first was with my mom — a memory I’ll always cherish. • The second, with a friend who flew in from Texas — full of laughter and stories. • And now, with the love of my life — one I’ll never forget. Every stay feels special, elegant, and full of history. The place is impeccably clean, the amenities are true five-star, and the location is unbeatable — close to public transit, rideshares, great restaurants, and just about everything. You can feel the city’s heartbeat from here, yet the moment you step inside, it’s calm, warm, and timeless. There’s something about this hotel that makes you feel part of San Francisco’s story — a place where old-world charm meets the comfort of now. For me, the Palace Hotel will always be my favorite in the city and the Bay Area — not just because it’s beautiful, but because it makes you feel loved, seen, and at home.Show More

Demonsden

Couples · October 2025

10/10

My wife and I planned a long weekend in San Francisco and with some research and hard decisions, settled on the historic Palace Hotel. We had reserved a Junior Suite and were looking forward to exper...My wife and I planned a long weekend in San Francisco and with some research and hard decisions, settled on the historic Palace Hotel. We had reserved a Junior Suite and were looking forward to experiencing the luxury of the hotel. Upon check in, the receptionist asked if I would be interested in upgrading to the Presidential Suite at a discounted rate. After checking with the CFO (my Wife) we agreed and made our way to the 8th floor. My Wife's reaction on entering the suite was "I am speechless". We had stayed in various luxurious suites in the past, but nothing as elegant and comfortable as this. The suite has a very large bedroom and bathroom. An impressive great room equipped with a grand piano and fireplace. A large dining room with seating for six and another fireplace. An additional half bath, butler's pantry outfitted with wine and mini fridge. Finally an intimate entertainment room with large television. Plenty of space to spread out and entertain, if needed. The Palace is very centrally located and convenient to all modes of transportation, restaurants, and attractions. The public spaces are beautiful. The Pied Piper bar is not to be missed. Overall the hotel is a gem in the city. A few little things that we observed. They only had one elevator operating while we were there. Trying to order Bloody Marys on a Sunday at 7:30 am, we were told that is was "too early". The first night we did not have bottled waters in the room (rectified every night afterward). And we did request with the concierge for the bar to be stocked. Unfortunately that did not happen. Despite this, we thoroughly enjoyed our stay and would highly recommend this hotel.Show More

srohatgi

Family · October 2025

6/10

I stayed here for 3 nights for a long weekend as I took my kids up to SF for their Fall Break. I selected this hotel because of its location as well as the pricing offered via AMEX platinum travel. ...I stayed here for 3 nights for a long weekend as I took my kids up to SF for their Fall Break. I selected this hotel because of its location as well as the pricing offered via AMEX platinum travel. Needless to say, its merely average and certainly not a luxury property vis a vis other places at which we've stayed. We arrived late on Thursday night, yet check in was quick as we were given room 694, a suite (1 King and 1 sofabed). The hotel is vintage although they've tried to update the rooms, but it comes across as a lipstick job. Every room looks like a traditional renovated Westin vs. maintaining the charm of a 150 year old property. The room layout was fine, and the bathroom was exceptionally large, featuring 2 sinks. Bed quality was ok, but the walls are thin as we could hear our neighbors. Pros - Gym is quite large with very nice selection of cardio and weight equipment. The lap pool is quite nice as well. Cons - Only 1 elevator was working which was annoying as one was constantly waiting. - Breakfast buffet appears extensive but the quality is average. Every morning, we saw the identical items. And, the dim sum was obviously frozen. I would not recommend. - Service was merely ok as staff seemed to be going through the motions. - Despite calling down for my car, it consistently took them 30+ minutes to bring it up. There was no point in calling. Even though I'm a Marriot Elite member, there are so many better properties in SF (One Hotel, Four Seasons, etc.), so I would recommend booking elsewhere.Show More

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Amenities

General

Non-smoking rooms

Air conditioning

Non-smoking throughout

Allergy-free room

Guest education on local ecosystems and culture

Front Desk Services

Luggage storage

Express check-in/check-out

Concierge service

Cashless payment available

Contactless check-in/check-out

Front desk (limited hours)

Express check-in

Housekeeping on request

Accessibility

Lift / Elevator

Facilities for disabled guests

Internet

Paid WiFi

Internet access

Transport & Parking

Electric bicycle charging station

Car hire

Covered parking

Electric bicycle charging station

Pet-Friendly

Pets allowed

hygiene

Guest rooms disinfected between stays

Cleaning standards that are effective against Coronavirus

Physical distancing rules followed

Hand sanitizer in guest room and key areas

Sanitized tableware & silverware

Property cleaned by professional cleaning companies

Physical distancing in dining areas

Fitness & Gym

Fitness facilities (surcharge)

Pool Facilities

Swimming pool

Access to nearby indoor pool

Restaurant & Bars

Restaurant

Room service

Fruits

Food delivered to guest room

Delivered food - securely covered

Mobile app for room service

Happy hour

Hosted evening meal (reserve)

Vegetarian menu options available

Spa

Massage services

Solarium

Games, Entertainment & Media

Broadcast Live sport events

Pub crawls

Stand-up comedy

Television in common areas

Concerts/live shows

Cleaning Services

Ironing service

Guests can opt-out any cleaning services during stay

Business & Work

Fax/photocopying

Invoice provided

Reception hall

Outdoor Activities

Cooking class

Swimming nearby

Family Friendly

Kid meals

Supervised childcare/activities

Safety & Security

Safety deposit box

Staff adhere to local safety protocols

Fire extinguishers

First aid kit available

Smoke alarms

CCTV outside property

Access to health care professionals

Screens / Barriers between staff and guests for safety

Face masks for guests available

24-hour security

Security alarm

Key card access

Additional Amenities

Guest education on local ecosystems and culture

Grocery deliveries

Wine release events

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House rules

Check-in

N/A

Check-out

12:00 PM

Cancellation policy

Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.

FAQ

Palace Hotel, a Luxury Collection Hotel, San Francisco doesn't provide a hotel-wide check in time, and you're expected to check out by 12:00 PM.

Palace Hotel, a Luxury Collection Hotel, San Francisco's cancellation policy depends on the room type and the dates it’s booked around. Make sure to select your preferred cancellation policy when selecting your rooms.

Yes, breakfast is included with some of the rooms. However, some rooms include breakfast with an extra charge. Make sure to select your preferred meal option when selecting your room. Subject to availability.

Yes. This hotel provides free wifi connectivity along with your rooms.

Yes, parking is available at this hotel. Charges may apply depending on the room type or parking option. Please check parking availability and pricing during room selection.

Yes, pets are allowed at this hotel. Additional charges and restrictions may apply. Please check the pet policy while booking or contact the hotel for more details.

Yes, children can stay at this hotel. Family-friendly rooms and amenities may be available. Some extra charges may apply depending on room configuration and the age of the children.

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Palace Hotel, a Luxury Collection Hotel, San Francisco

Good

981 reviews

Show More

Popular Amenities

Choose rooms

May 12th – 13th 2026

1 Room, 2 Travellers

981 reviews

TonyaTBono

10.css-xp6yv9{margin:0;font-size:14px;font-weight:400;line-height:140%;font-family:Futura;color:#453C37;font-size:10px;font-weight:350;color:#7C7068;margin-left:4px;}/10

armanponseca1996

10/10

Demonsden

10/10

srohatgi

6/10

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hygiene

Fitness & Gym

Pool Facilities

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Cleaning Services

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Outdoor Activities

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Safety & Security

Additional Amenities

Show More

House rules

FAQ

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