8/10 Nice experience- Would recommendWe were in town for an overnight trip to go to a Broadway show. We had 4 people in our party and booked a two bedroom room. The room accommodations were adequate and met our needs for an overnight stay. My only small issue with the actual room was that it was a bit stuffy and humid, however we were able to adjust the thermostat and crack the window. Some ascetical updates wouldn't hurt, but we had what we needed and the beds were comfy.
I liked the fact that a keycard was needed for the elevators as it made us feel safer. The main lobby was wonderful and had more than enough seating including large seating options to stretch out on if you needed to wait. The two very minor complaints of the lobby/common spaces would be that the music was very loud and the temperature was a bit humid/hot/stagnant, especially in the lobby restroom.
A couple of very positive parts of our experience were the front desk staff ( a very friendly gentleman whose name I unfortunately cannot recall) as well as the bell man who was very pleasant and helpful. One of the best aspects for our situation was the very reasonably priced option to leave our bags with the bellman both before check in and after check out. I felt as though our luggage was safe and it made our trip much more manageable. The cost was only $2-3/bag and well worth it. The cafe attached was very good as well and the baristas very friendly.
Something I wish I would've seen sooner was the QR code in the elevator with a list of food service options so look for that if you are traveling soon.
I think the price was reasonable considering NYC is not cheap. I feel we found a place that was well deserving of their price and in a very convenient location for our needs. If I go for another show I would most definitely book here again.
oliviamiller12025Mar 25, 2025
3/10 Beware - This is not a 4-star hotelThere is nothing there to like about this hotel. It seems they just put up some curtains/decoration and 'fancy' looking sofas at reception and they call it a 4 star hotel, however, this is not the case.
RoxanaMar 3, 2025
7/10 It served its purpose.Very swanky lobby in a great location. The room was nice enough.
FrostFeb 20, 2025
4/10 Underwhelming/disappointingIt was run down. The tap came loose in the bathroom and had to go and get someone to come look at it. They left again and a maintenance guy came and looked at the floor wet and said he needed that cleaned up first. 10 mins later another guy came to the door and handed me 4 towels without saying a word then left again. I had to leave the room to go and find someone again and I as met with someone coming to see me to say I was being moved room. Every single person I interacted with couldn’t be any less interested if they tired. Terrible staff and a dump. Least the sheets were clean.
StuartApr 6, 2025
4/10 Such a shame !Would have loved to give a positive feedback for a hotel with so much potential and great location.
However unfortunately not, very dated
No cold water , room had a loud AC unit which didn't work room was boiling hot!
Water drained very slow in bath and sink which left lots of water in both anda rancid smell coming from sink afterwards the plug hole in sink was open just a big hole with no cover.
Such a shame, wouldn’t recommend and for just a small difference in amount you can get a much nicer hotel literally yards away.
The fact they charge you storage of luggage says it all to us for customer value and care
Traveller34_12Mar 24, 2025
6/10 1st trip to NYCStayed at the Paramount as part of a first trip to New York. Location very good just off times square. The hotel has no facilities in the room for making a tea or coffee. There were some noisy industrial building fans which made sleep difficult even though we were a few floors up from where the fans were situated. The bar prices were very high, even for the area. There was a small gym which had some decent machines and 3 treadmills. The shower bath could do with an upgrade and there was no hanging space in the room as the space that was supposed to be there was very limited due to a room safe.
richardfreer65Mar 26, 2025
2/10 It’s a hostel not a hotelWhat a shambles of a hotel. Walking in you can immediately see it needs a complete refurb. After stopping there 15 years ago and having amazing memories it is now a 1 star hotel or comparable to a hostel. I arrived to my very hot room with air con broken and tv not working . When i called reception someone came 2 hours later and found that there was no wire in the tv and then asked me to download a universal app for the remote as that didn’t work either .
It became laughable and the lack of care was apparent. Location good but sleeping on the street would be as good
TonyMar 29, 2025
4/10 Excellent location but hotel lacking TLCLocation is good, seconds from Times Square. Beds were reasonably comfortable.
WarrenFeb 23, 2025
4/10 Summed up in my description above.Location and reasonable price.
Yo-elMar 7, 2025
8/10 Pleasant & good value, except for heating problem in room.Location great all public transportation nearby.
NancyMar 13, 2025
5/10 Hated the movie, loved the popcorn. Now I must have my clothes dry cleaned.Easy check-in, courteous/capable/cheerful staff.. Loved Clayton in the bellman Dept.
HughApr 1, 2025
7/10 Great Location, Adequate HotelCan't beat the location if you're in town for the theater. The loud music and heavy scents in the lobby are a little off putting. Rooms with single beds have doors facing the elevators. Ear plugs are a must and often weren't enough. Rooms and beds are comfortable enough. Bathrooms could use an upgrade or at least new grout and more thorough cleaning.
DanaMar 4, 2025
4/10 Amazing location, hotel not great.Lightbulbs were out, sink and water was broken, furnace struggled to regulate and breaker was tripped, and bed spring was broken and ripped through the bedding and cut the back of my leg. There was no toilet paper in the room and the entire place smelled smokey and dank.
CassandraApr 7, 2025
8/10 Good for a short NYC stay!Perfect location that can't be beat. The room felt safe and was everything I needed for this stay. Natalie from reception was especially helpful.
MaayanMar 25, 2025
10/10 ExceptionalThe stay was amazing. The only issue was the heat was stuck on in our original room, and it was very hot. However the staff was amazing about getting is a new room quickly and upgraded our room for the inconvenience. All in all I will stay there again.
KovalevichApr 1, 2025
1/10 BadI had to switch rooms at 3am due to the toilet overflow the tub full of water the sink full of water and the TV not working, had to use the bathroom across the street at the bar, never again will I recommend this hotel
GagerApr 12, 2025
10/10 Very beautiful hotel.Loved the location of the hotel and the temporary unloading parking in front of the building.
MarleyJan 23, 2025
2/10 Very poorGood location. Staff were friendly and helpful
JodieJan 31, 2025
5/10 Our stay was manageable and we had a nice time despite a few things.Ambiance was great. Check in was quick.
GarciaMar 2, 2025
1/10 BadThe bad sheet was dirty and I requested so many times to change it ...I was calling for two days till someone come ..bad experience...plus room was so noisy I couldn't sleep...l will never book in this hotel again
HaithamApr 3, 2025
2/10 Don't stay!Location
SusanMar 28, 2025
8/10 Very nice.location. Location. Location. a very good price for a double room with two beds.
CarlosMar 18, 2025
6/10 Not bad because the location but was expecting betterPosition
LouisApr 3, 2025
1/10 BadBed was comfortable
KaylaDec 24, 2024
5/10 First and last time I stay hereThe location.
GeorgesJan 19, 2025
4/10 I don't think I will go back to that hotel, Because I was single they given me bad room locationI Liked only the location
MohamedFeb 24, 2025
5/10 GoodWas clean.
YulietFeb 10, 2025
10/10 Amazing location with friendly staff to help ease your stay.This place is perfect. Friendly staff. Amazingly great location. Beautiful inside. Clean. It was awesome.
TashaApr 7, 2025
8/10 Good stay, i recommend hotel especially for a one night stay.Nice experience. Only thing is the air circulation system must be revised as it is noisy and looks old.
MarioMar 31, 2025
8/10 Love the location we actually stayed here 2times we didn’t have wash clothes with time had to ask they brought them righLocation was great! Staff was very nice !
SheilaMar 30, 2025
8/10 We enjoyes oye stay, definitely to consider when going back to NYCLocation, very clean, very good bed, water and ice machine.
AnabelApr 7, 2025
8/10 Excellent locationThe location was excellent with access to major attractions, public transportation, shopping and plenty of great spots for coffee and food.
vimashaweerasingheMar 24, 2025
3/10 Below averageLocation close to the Times Square
AtulJan 19, 2025
9/10 SuperbLocation, decor, history, service and overall experience.
ChrisMar 13, 2025
9/10 Closest to Times Square NYC 😍Great location closer to the Times Square and theaters district of NYC. Clean and spacious room.
KhristineApr 9, 2025
2/10 Very poorLocation
LouisApr 12, 2025
7/10 good location, good valuereception desk - Natalie was great!
StephenApr 11, 2025
6/10 Don't overpay.My room was tiny and VERY expensive. There are better rooms very nearby for similar rates. Keep searching.
joejupMar 23, 2025
6/10 PleasantGreat location
Affordable
YouseefFeb 28, 2025
6/10 Pleasantthere were no coffee machine in the room. no business center at the hotel.
BigeApr 15, 2025
8/10 Good value, great place if you are under 35Location
RoyMar 22, 2025
8/10 Excellent value,very central, nice setting.Location was perfect
JohnApr 12, 2025
8/10 Very goodGreat location, the staff was very nice, clean rooms. The room was small but okay for NYC
LarissaApr 7, 2025
2/10 My room that I booked was not available so I received two separate rooms instead. Not a great option
DeborahJan 19, 2025
8/10 Convenient location and a good bed.Great location
KieloJan 7, 2025
8/10 The bed was great but the price attracted large tour groupsThe location of my room
MicheleFeb 20, 2025
7/10 GoodI liked the staff and the location.
LuizFeb 5, 2025
10/10 It was amazing, surely we will come back soonEvery thing was perfect
SherifApr 2, 2025
10/10 best stay ever will come backlovee it great location and staff
RiddhiMar 27, 2025
6/10 I would stay againNo breakfast was provided.
LeviticusApr 3, 2025
7/10 Great timeLocation is great
BrianaMar 23, 2025
8/10 Good.Great location.
DiegoMar 1, 2025
2/10 Very poor
DavidApr 10, 2025
10/10 Great value for your money
VanessaApr 11, 2025
9/10 SuperbThe bathroom
MohdApr 6, 2025
4/10 Disappointing
SoniaMar 24, 2025
10/10 Exceptional
GularyanApr 15, 2025
10/10 Exceptional
JosephApr 15, 2025
3/10 Poor
KennethFeb 13, 2025
10/10 Exceptional
LimaApr 11, 2025
9/10 SuperbGreat
HickokApr 9, 2025
10/10 Exceptional
DebbieMar 19, 2025
10/10 Exceptional
ColexMar 12, 2025
10/10 Exceptional
MariaMar 9, 2025
10/10 Exceptional
OllivierreFeb 27, 2025
8/10 Very good
HussainApr 9, 2025
10/10 Exceptional
CarcamoFeb 3, 2025
8/10 Very good
AaronApr 1, 2025
8/10 Very good
NaseerMar 12, 2025
8/10 Very good
SyedMar 10, 2025
6/10 Pleasant
SanieApr 11, 2025
6/10 Pleasant
IanApr 8, 2025
1/10 I would not recommend this hotel to anyone and will not stay there againIts location
MichaelDec 26, 2024
8/10 Enjoyed our stayBreakfasted in the lobby Parisian cafe , food was good although it was a little expensive. The temperature was cool in the cafe.
DonaldDec 26, 2024
6/10 Ok for one nightLocation was perfect.
VaniaDec 24, 2024
10/10 Exceptional
KirtiJan 2, 2025
10/10 Exceptional
DarinDec 29, 2024
10/10 Exceptional
StewartDec 24, 2024
8/10 Very good
I-anJan 19, 2025
8/10 Very good
LuisJan 11, 2025
2/10 Very poor
TawfikJan 11, 2025
6/10 Pleasant
AurelienMar 11, 2025
8/10 Very good
JeremyJan 8, 2025
8/10 Very good
JessicaJan 4, 2025
6/10 Pleasant
ParkerFeb 23, 2025
6/10 Pleasant
AlejandroFeb 22, 2025
6/10 Just ok
RichardApr 11, 2025
9/10 Superb
PeredaMar 17, 2025
9/10 Superb
ReneeMar 1, 2025
7/10 Good
BhatiaApr 15, 2025
7/10 Good
MarlaApr 14, 2025
7/10 Good
TyroneApr 13, 2025
3/10 Poor
CyrusApr 12, 2025
7/10 Good
TarynMar 26, 2025
3/10 Poor
WalterMar 5, 2025
6/10 Efficient, but room for improvement.The water machine was handy, the lobby area was nice and the location was good.
SophieDec 24, 2024
9/10 SuperbVery good
AnaDec 28, 2024
10/10 Exceptional
StuartDec 27, 2024
6/10 Pleasant
VictoriaDec 28, 2024
7/10 Good
NubiaDec 30, 2024