Hilton London Metropole
225 Edgware Road, London
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Good
3755 reviews
7.5
Luxurious Executive Lounge
Indulge in the exclusive executive lounge at Hilton London Metropole, offering a sophisticated and upscale environment for your comfort and relaxation.
Prime Location
Conveniently situated just a short 15-minute walk from the vibrant Oxford Street and a mere 600 meters from Paddington Station, Hilton London Metropole provides easy access to London's top attractions.
Modern Amenities
Enjoy modern comforts in every room, including LCD TVs with wireless internet, private bathrooms with premium toiletries, tea/coffee making facilities, and refreshing air conditioning.
Experience the epitome of luxury and convenience at Hilton London Metropole. Book your stay now for an unforgettable London getaway.
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Popular Amenities
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Air conditioning
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1 Room, 2 Travellers
Guest Reviews
Overall
7.5(3755)3/10 Not a Hilton...
The check in staff were great. The location to Marylebone town hall and the landmark hotel was very good.
DanApr 14, 2025
6/10 Most clean and friendly, helpful staff. Great location for where we needed to be.
We were greeted at reception and providing with our superior family room earlier than expected. The staff were all very friendly so that’s always a major positive for us. Water was provided, as well as tea and coffee facilities which was good. Bed sheets were all clean.
StacieApr 18, 2025
3/10 Lovely stay ruined by unsympathetic and greedy hotel
Location and facilities
AlanApr 15, 2025
8/10 A lovely clean, comfortable hotel in a convenient location.
Room was very comfortable and had everything you need for a few days break. Like that ironing facilities provided and the shower was really good.
SianApr 6, 2025
10/10 New Executive Lounge, same great service…
I have stayed at the Hilton Metropole on many previous occasions, as a Diamond member Alexis and the management team always look after me and it is a pleasure to return.
I was interested to experience the newly refurbished Executive Lounge.
Gibreal and the team provide exceptional service, the food and drinks are the best of any Executive Lounge in London.
It was worth the wait, I look forward to my next stay at the Metropole.
541ianhMar 19, 2025
10/10 Great experience. Thank you executive lounge Hilton
I am enjoying my stay at the Hilton Metropole London. Mr Gibreal Ibrahim and his professional team are looking after us like family in the executive lounge. We are receiving amazing service every day. The newly updated food menu is really good. It’s healthy and caters for all tastes. The drink selection is very good too. The executive lounge is the best. 10 out of 10. Thanks Ibrahim
md01878Mar 19, 2025
7/10 Good
Good location & the breakfast offered a wide variety of food & drink.
RichieApr 21, 2025
5/10 Dissapointing after years of great visits
Our room smelt fusty ( damp) and there were lots of fruit flies all over the room ! No ice machine so asked bar staff for an ice bucket and was given a pint glass with ice in it ! Lifts were a nightmare , only 1 working so always a good long wait and stopping off at every floor ! After years of visiting this hotel we feel this was our last visit
JeanApr 7, 2025
8/10 Accommodation and service excellent.... except the receipt/gdpr issue
Room, clean, spacious, quiet
DaunceyApr 18, 2025
8/10 Very good
1. Nice location , nearby restaurants and shops.
2. Clean rooms.
3. Wi-fi available with good signal.
4. Very crowded at the weekend, which makes vey long waiting time for the lifts.
5. Although its a buffet breakfast but its chargeable for any little request, for example incase you make a request for an omelette they will charge you £9.
6. Crowded at the breakfast time.
AbdullahApr 15, 2025
4/10 Not overall happy
Due to 3 of 4 lifts not working and no stairs being available it took over 20 minutes to get from our floor to the ground, the lift took ages to get to us (as it was stoping on every floor), and when it did open on our floor it was completely full, this happened 4 times before we could get on. As a result we ran out of time to stop for breakfast
BenjaminApr 7, 2025
10/10 Excellent service - Gabreal
Gabreal in the executive lounge was fantastic as was Zein (hope I got that right) on the front desk 18/3 for Hilton Honors. The service and attention to detail by these two was second to none. At the desk when checking in there was an issue matching my booking to my HH account but it all got resolved so smoothly. Just how it should be.
N5650YYbrettbMar 19, 2025
3/10 Poor
Staff were lovely. The room had black mould which is toxic, I asked for this to be cleaned properly and only part of it was done. Nobody offered to change our room. There were also old toothpicks in the base of the shower and on the side in the bathroom making us believe the room hadn't been cleaned properly at all.
HelenApr 10, 2025
1/10 Dangerous to access
80% of the lifts in our section of the hotel didnt work for the entire stay, entirely ruining our stay for my whole family including an elderly relative who struggled to climb 10 stories rather than wait over 30 MINUTES for the lift each time, dreadful
KarlApr 16, 2025
10/10 Enjoyable stay
The rooms are pretty good but unfortunately they forgot to fill my body wash and shampoo 3 days in a row, despite being asked to.
Thankfully however, Hamzeh was so incredibly helpful when it came to either late night water or anything else! I would stay again!
robertbobjonesMar 20, 2025
8/10 Great family stay in London!
Nice location. Comfortable rooms. Plentiful breakfast. The bar and restaurant on site were nice as well.
RachelApr 22, 2025
10/10 Very enjoyable
Very good, upgraded us for free, executive facilities are brilliant. Right next to tube station so easy access to the rest of London. Issue with the air-conditioning we rang through and was resolved within 20 mins. Staff were very friendly and helpful.
HarryApr 5, 2025
10/10 Exceptional stay
Great stay the hotel location is well connected with the underground station, what makes our stay more remarkable the front desk team especially Hady and Zein they are professional and real asset to the hotel. Definitely we will come back again!
ManalApr 15, 2025
9/10 Exceptional. Thank you for upgrade. Much needed after a hectic day.
Breakfast has a lot to improve. Fried eggs & omelette were cold at Tyburn. Ambience needs improving.
Executive lounge breakfast is limited and nothing exceptional which defeats the purpose.
HumairApr 7, 2025
7/10 Ok, but definitely will not return.
Super comfy king size beds. We slept well. Decent sized rooms for London.
NealiApr 6, 2025
2/10 Many positives but critical negatives
Staff, location.
PauloApr 21, 2025
10/10 London Hilton
Excellent service. Very attentive. Highly recommend Hilton London. Best experience. Guest service exceeded expectations. First time in London and this location was centrally local. Will definitely be backfiring another visit in spring,
evaaC6477GJMar 19, 2025
10/10 Good value and location, easy access to tube station
Lovely clean room with such a comfortable big bed. Lovely shower room with big fluffy towels. Great city view. The hotel smelt lovely on arrival/in hallways etc. Really nice helpful staff :)
DioneApr 14, 2025
8/10 Great hotel and position
Nice decor
SueApr 13, 2025
3/10 Poor
Location
MohammadApr 13, 2025
10/10 Exceptional
Breakfast was lovely but they started clearing everything away before the end of breakfast time so we didn't eat/drink much.
EmilyApr 5, 2025
8/10 Family Room
All service was very friendly, very good location and as a family of 5 we were happy to have a room with 5 sleeping possibilites that wasn't too expensive. The breafast was just perfect.
AnnaApr 9, 2025
10/10 Exceptional
I only stayed one night, but the check-in was quick, and the staff were warm and helpful. The lighting in the room was soft and relaxing, which helped me unwind after a long trip.
LaneApr 24, 2025
8/10 its ok, but for the money i expected more
Location
ThamerApr 7, 2025
2/10 Very poor
The location of the hotel
NaderApr 21, 2025
9/10 Excellent short break
EXCELLENT BREAKFAST AND COFFEE SHOP
EXCELLENT PARKING
JeanApr 24, 2025
10/10 Exceptional
Amazing location, comfortable room, fabulous staff especially Mr.Hady who was cooperative and helpful. Overall we had a great stay.
AlaaApr 18, 2025
8/10 Very good
Location was great, the staff were very helpful and friendly. The bar was amazing
SamanthaApr 15, 2025
5/10 Passable
Location
TariqApr 10, 2025
8/10 Good value family hotel but breakfast early to beat the rush.
Fab family room with three doubles and two TVs
JillApr 18, 2025
10/10 A great experience with nice place and people.
Reception Guy was very Decent and helpful (Hady).
AshrafApr 20, 2025
7/10 Location
Location
RafaelApr 21, 2025
1/10 Bad
Elevators are horrible and took me 10-20mins every morning to come down. 23 floors and elevators hardly ever work all
VitorApr 10, 2025
9/10 Superb
The rooms services are so wonderful ,the are always available to attend to a guest i really enjoy my stay
SidiApr 11, 2025
10/10 Exceptional
Everything was neat and organized, especially the bathroom. It felt like someone really cared.
BillieApr 24, 2025
10/10 Exceptional
I noticed the curtains were new, and they blocked out the light perfectly. Slept like a baby
MorganApr 24, 2025
6/10 Service was not good
House keeping and room service was pathetic they never responded and didn’t turn up
LiaqatApr 17, 2025
10/10 Exceptional
Staff are really friendly, clean hotel, room had lovely power shower.
SamanthaApr 12, 2025
10/10 Exceptional
The receptionist gave a quick tour of the facilities when I arrived, which I appreciated.
AshleyApr 24, 2025
10/10 Excellent
Well appointed. Easy access to tube station and walkable into London centre
GillianApr 14, 2025
8/10 Very good
Location, clean and stuff was helpful but Room space was very small for 2 person.
EbrahimApr 17, 2025
10/10 Exceptional
The room smelled fresh, and the bed was more comfortable than I expected.
BlakeApr 24, 2025
10/10 Great stay
Great location, very clean and the Staff were very friendly.
AlisonApr 10, 2025
9/10 Superb
It was in a good location and it had a good view of the city
AzizaApr 19, 2025
10/10 Highly recommend this hotel
Great location ,Friendly service ,
DermotApr 9, 2025
10/10 Big thanks to Hady at reception for the excellent service
ImtiazApr 20, 2025
8/10 Comfortable stay
Location was great
RioApr 20, 2025
9/10 Superb
This was second time in Hilton Metropole ,
NeilsonApr 22, 2025
7/10 Good
Location
KhalidApr 17, 2025
10/10 Great hotel
Everything
AliApr 9, 2025
9/10 Superb
very good breakfast
AleksandrsApr 17, 2025
4/10 Disappointing
AdamApr 18, 2025
4/10 Disappointing
MubiApr 18, 2025
4/10 Disappointing
BilalApr 15, 2025
10/10 Exceptional
TomApr 24, 2025
10/10 Exceptional
KayleighApr 24, 2025
10/10 Exceptional
BekApr 20, 2025
10/10 Exceptional
JaimeeApr 18, 2025
10/10 Exceptional
JoryApr 18, 2025
10/10 Exceptional
MogheesApr 16, 2025
10/10 Exceptional
JamesApr 15, 2025
10/10 Exceptional
SharonApr 11, 2025
10/10 Exceptional
MohammedApr 8, 2025
8/10 Very good
RaymondApr 24, 2025
8/10 Very good
DarrenApr 23, 2025
8/10 Very good
TajinderApr 23, 2025
8/10 Very good
ShahrukhApr 20, 2025
8/10 Very good
AntonioApr 18, 2025
8/10 Very good
GarethApr 14, 2025
8/10 Very good
AbdulrahmanApr 12, 2025
8/10 Very good
MarianaApr 11, 2025
8/10 Very good
AlyaApr 11, 2025
8/10 Very good
StevenApr 7, 2025
8/10 Very good
MohdApr 7, 2025
8/10 Very good
TayyabaApr 6, 2025
5/10 Passable
NaseemApr 22, 2025
6/10 Pleasant
ClaireApr 21, 2025
5/10 Passable
MiriamApr 9, 2025
6/10 Pleasant
HalimaApr 6, 2025
9/10 Superb
MartinApr 24, 2025
9/10 Superb
ZarrarApr 16, 2025
9/10 Superb
ZarrarApr 16, 2025
9/10 Superb
DatukApr 14, 2025
9/10 Superb
MabelApr 14, 2025
9/10 Superb
RehamApr 9, 2025
7/10 Good
AncaApr 24, 2025
7/10 Good
WarmingtonApr 21, 2025
7/10 Good
ShahrukhApr 20, 2025
7/10 Good
AbdullahApr 18, 2025
7/10 Good
KabirApr 18, 2025
7/10 Good
CamposApr 17, 2025
7/10 Good
MahayApr 17, 2025
7/10 Good
StevenApr 14, 2025
7/10 Good
JoshuaApr 10, 2025
7/10 Good
KhadijahApr 8, 2025
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All Amenities
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Currency exchange
Non-smoking throughout
Concierge service
Wheelchair accessible
Kid meals
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Delivered food - securely covered
Key card access
Mobile app for room service
ATM/banking
Front desk (limited hours)
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Secured parking
Garage
Vegetarian menu options available
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.