3/10 PassableRoom wasn't as clean as it could have been, a little dusty and marks on the wall that could have been spot marked and cleaned, we had an adjoining room and behind the door was a packet of used prescribed medication. along with lots of dust behind the door. This was there on our arrival and when the cleaner come in to clean it was still there when she left.
The carpets were heavily soiled; However, the bedding was clean and fresh,
we didn't complain at the time as we only stayed a couple of nights and was on a tight schedule, the breakfast was ok with plenty of variety.
TereasaApr 17, 2025
6/10 Nice views from room but stay away from beakfastLocation and views were great.
MartinMar 22, 2025
9/10 Excellent, highly recommended!I loved the room, the hotel is in a perfect location at the heart of Canary Wharf and super close to the stations, and the hotel staff are very friendly and helpful. The hotel is new and very clean as well, and the rooms are very comfortable. If you are very picky when it comes to cleanliness then this hotel is perfect because the rooms are spotless and the room service staff really clean them up very well daily.
RabieApr 23, 2025
9/10 SuperbI recently had the pleasure of staying at this hotel where we were fortunate enough to be assisted by Louise. She truly went above and beyond for us, especially since it was my boyfriend's birthday. To our delightful surprise, she offered us a free room upgrade, which made our stay even more special. Louise's kindness and attention to detail added a personal touch to our experience, and we couldn't be more grateful. Her exceptional service made our celebration memorable, and I highly recommend anyone staying at this hotel to seek her out! Thank you, Louise, for making our time so wonderful!
SiennaMar 30, 2025
6/10 Disappointing for the moneyThe room was clean and comfortable. Leisure facilities were OK.
PeterMar 24, 2025
7/10 AverageI love the views from the bar and the also the coffee shop staff are so lovely
RosalindMar 25, 2025
10/10 Great Guest ExperienceThe hotel was clean, the staff very hospitable, and the site centrally located with amazing views.
Most importantly for me was the level of care and attention Alina provided at the breakfast restaurant on morning of check out.
Thank you for allowing me the quick turnaround in time for the 90 minute drive to Heathrow.
Small gestures that make lasting impressions.
Thank you Alina!
ejencksMar 15, 2025
5/10 The hotel was nice but the bed and showers were poor meaning it wasn’t good value.The room was clean. The TV was large. The bathroom was nice. The walk in shower was spacious.
DaveApr 20, 2025
8/10 Very goodGreat place with a young teen. He loves the DLR and plane spotting so the location was amazing and the pool really added to it. The view is exceptional
DeborahApr 18, 2025
10/10 Delicious breakfast with attentive staffSena Barbra and her team were just fabulous for breakfast. Polite and attentive staff. Fresh delicious food and lovely clean setting. Thanks so much for a wonderful breakfast and start to our day. We would recommend breakfast at the hotel resident or none resident.
W7025KWclairehMar 9, 2025
4/10 Great location. Totally overpriced for room and breakfast. Didn’t even have a bath in my superior roTerrible breakfast. Great location
DavidMar 27, 2025
10/10 The amazing Maria & RebecaBest coffee spot in Canary Wharf! Maria & Rebeca sure know how to make me come back everyday. Amazing coffee that's always served with a warm smile :).
Definitely recommend to anyone that's looking for good coffee, cosy vibes and great service!
RazzleDazzle01Mar 14, 2025
9/10 Great for an easy comfortable getawayRoom
Location
Bar
NikkiApr 7, 2025
10/10 London with a ViewThe room was amazing, size, view.
The restaurant from 38th floor, breathtaking.
Also the staff at the breakfast were so welcoming and supporting. Alina is a great manager.
There is a small area of spa, fitness and pool.
Also options for lunch or dinner.
florinamadalinapMar 11, 2025
10/10 Lovely coffee stopPerfect cafe. Welcomed with lovely smiles and a chat with Rebecca and Lilia. They made us brilliant coffees, as a decaff drinker coffee it can be hard find good coffee but their decaff was great and would definitely recommend the greek yoghurt!
cazzyalMar 15, 2025
8/10 Very goodLocation so easy to get to.
AaronApr 7, 2025
3/10 SmellyLocation
KathrynApr 20, 2025
3/10 PoorGorgeous hotel view was stunning from our room and breakfast was lovely
JoshMar 28, 2025
3/10 Need to change the bed in 1402.Lovely hotel, services was great and very clean.
HannahMar 16, 2025
8/10 It was nearly perfect except for the small problems with leaving my room door wide openThe breakfast was 10/10 the staff were brilliant and the food exceptional
SimoneMar 16, 2025
8/10 Good choise and great views!Nice views, clean.
TiinaApr 21, 2025
10/10 Easy, no hassle checking in or out, great pool and Sauna. Lovely room. Will re-visit for sure!Modern and clean with a very cool shower screen feature. Loved it!
CoweyMar 17, 2025
6/10 PleasantThe hotel was nice, it delivered on the price. The only thing that irritates me is lack water pressure in the shower. Otherwise it was all good.
HoughtonMar 31, 2025
10/10 Perfect for overnight stay in LondonWell located to get to o2 as less than 10 mins walk to the underground. Lovely rooms. Amazing views of city
FionaApr 14, 2025
8/10 Lovely hotel for a long weekend in London.Nice hotel. Good base for ABBA Voyage at the ABBA Arena. Rooftop bar was lovely. Staff helpful and friendly.
LesleyApr 11, 2025
6/10 Will return only if solo + with good dealThe location
Friendly staff
Comfortable lounge
AyeshaApr 21, 2025
8/10 I only spent a night, although it was EXPENSIVE but it was worth itIt was amazing, great view
SochimaApr 21, 2025
6/10 Two single beds pushed together and one can of water for 2 guests?Two single beds pushed together, one can of water for 2 guests?
KatelynApr 13, 2025
10/10 ExceptionalBeautifully maintained, lovely room so spacious and airy such a comfy bed too!
EmilyMar 30, 2025
10/10 A long weekend in Canary Wharf staying at the Novotel - convenient & great viewsBreakfast & location great
JaniceMar 19, 2025
9/10 Excellent n great view of river from roomLocation
HarishApr 19, 2025
10/10 PerfectAmazing views and roof terrace the spa facilities also very enjoyable and was nice and quiet.
DominiqueMar 24, 2025
7/10 GoodGreat views from sky bar / breakfast
ClareApr 7, 2025
9/10 Great for what I neededVery modern, great location
EamonnApr 11, 2025
4/10 Disappointing
LuisMar 18, 2025
10/10 ExceptionalQuick check in, lovely clean room, very spacious
KirstyMar 17, 2025
10/10 Very encouragingHad a lovely meal in the bar
GeorgeApr 12, 2025
8/10 Very goodThe towels were threadbare!
MandyApr 8, 2025
9/10 ExcellentLocation good
JuliaMar 25, 2025
8/10 Very goodThe high view
EduardoApr 22, 2025
10/10 ExceptionalWas great
CindyApr 16, 2025
8/10 Very goodvery comfy
BaileyApr 13, 2025
9/10 SuperbNothing
GonsavioMar 28, 2025
9/10 SuperbGreat.
TegaApr 17, 2025
10/10 Exceptional
RuniApr 20, 2025
10/10 Exceptional
JamieApr 20, 2025
10/10 Exceptional
IgorApr 18, 2025
10/10 Exceptional
KateApr 18, 2025
10/10 Exceptional
HamidApr 14, 2025
10/10 Exceptional
BruceApr 11, 2025
10/10 Exceptional
KamaraApr 11, 2025
10/10 Exceptional
DiarmuidApr 10, 2025
10/10 Exceptional
ArsenidaApr 10, 2025
10/10 Exceptional
EmmaApr 9, 2025
10/10 Exceptional
AmandaApr 9, 2025
10/10 Exceptional
GenesisApr 7, 2025
10/10 Exceptional
SamApr 7, 2025
10/10 Exceptional
LemarApr 7, 2025
10/10 Exceptional
LouiseApr 6, 2025
10/10 Exceptional
DannyMar 27, 2025
10/10 Exceptional
JanaMar 27, 2025
10/10 Exceptional
CraigMar 27, 2025
10/10 Exceptional
ElliottMar 27, 2025
10/10 Exceptional
MillieMar 26, 2025
10/10 Exceptional
RachelMar 24, 2025
10/10 Exceptional
PalveeMar 24, 2025
10/10 Exceptional
MariahMar 23, 2025
10/10 Exceptional
GraceMar 23, 2025
10/10 Exceptional
PothecaryMar 23, 2025
10/10 Exceptional
EgleMar 23, 2025
10/10 Exceptional
EgleMar 23, 2025
10/10 Exceptional
EdenMar 18, 2025
8/10 Very good
TatianiApr 22, 2025
8/10 Very good
PaulApr 20, 2025
8/10 Very good
RebeccaApr 20, 2025
8/10 Very good
LucyApr 6, 2025
8/10 Very good
YasserApr 6, 2025
8/10 Very good
PasqualeApr 3, 2025
8/10 Very good
CaitMar 28, 2025
8/10 Very good
AnnieMar 24, 2025
8/10 Very good
ChristopherMar 23, 2025
8/10 Very good
YawMar 19, 2025
8/10 Very good
FizaMar 18, 2025
6/10 Pleasant
CorrinaApr 20, 2025
6/10 Pleasant
MaiaApr 7, 2025
5/10 Passable
MorganApr 3, 2025
9/10 Superb
StephanieApr 23, 2025
9/10 Superb
MatthewApr 14, 2025
9/10 Superb
PeterApr 9, 2025
9/10 Superb
AlexandraMar 31, 2025
9/10 Superb
BenMar 29, 2025
9/10 Superb
GonsavioMar 28, 2025
9/10 Superb
KianMar 16, 2025
9/10 Superb
DareMar 16, 2025
7/10 Good
ThomasApr 22, 2025
7/10 Good
EllisApr 22, 2025
7/10 Good
NikolaosApr 11, 2025
7/10 Good
GlynisApr 7, 2025
7/10 Good
StevenApr 6, 2025
7/10 Good
LydiaMar 17, 2025