London Marriott Hotel Canary Wharf
22 Hertsmere Road, Canary Wharf, London
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Good
2205 reviews
8.3
Luxurious Rooms and Amenities
The London Marriott Hotel Canary Wharf offers luxury rooms with 42-inch LED TVs, plush beds, and stunning views of Canary Wharf. Enjoy room service until 23.00 and convenient USB outlets in every room.
Fine Dining and Lounge Options
Indulge in prime USDA steak at the Manhattan Grill Steakhouse or unwind at the G&Tea Lounge with a wide selection of cocktails and meals. Don't miss the afternoon tea experience in this stylish setting.
State-of-the-Art Fitness Facilities
Stay active at the Marriott Health Club, featuring a fully equipped gym and a relaxing sauna. Keep up with your fitness routine while enjoying your stay in Canary Wharf.
Book now to experience luxury, fine dining, and top-notch amenities at the London Marriott Hotel Canary Wharf.
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Popular Amenities
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Air conditioning
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1 Room, 2 Travellers
Guest Reviews
Overall
8.3(2205)10/10 Amazing Birthday Getaway!
I stayed at this property for five nights in September, and the great staff at this hotel helped me not only have an amazing birthday, but the best vacation of my adult life.
This hotel’s location was as close to perfect as possible, with easy connectivity via the DLR, the Underground, and the new Elizabeth Line, giving it a direct connection to Heathrow. Being right by Crossrail Place, it is also convenient to a lot of shops and restaurants within walking distance.
This was my first time in the UK, and I was there primarily for West End Theatre, after a few days in the Midlands to go to Alton Towers, and the hospitality started even before check-in. While on the Elizabeth Line from Heathrow after returning my rental car, I saw an email from the hotel asking about my arrival time, to which I replied to let them know my plans. This made the check-in experience, (to Quote Ryan George) Super Easy, Barely an inconvenience. Thanks to my Marriott Bonvoy status, I was able to get one of the best suites in the entire hotel with an upgrade I had available, and the amazing team was able to get me that upgrade for my entire stay. I know that isn’t typical for a five night stay, but when I told them it was my first time in London, and I was there for my birthday, they went above and beyond to honor the upgrade request since they thankfully had the suite available. I know suites are limited, so I am thankful to the amazing staff for the upgrade!
The team at the hotel was amazing, and they really made me feel at home on my first ever trip outside North America. From front desk to the restaurant, the club lounge, and even the cleaning staff, just about everyone I encountered was wonderful. Even the evening security folks I saw coming back from the West End on several nights were wonderful. Speaking of the West End, I came back from a couple of shows on my birthday to a special gift and note from the hotel, with a personalized note.
Since it has been more than a few months since the trip, I can’t remember the names of the great people who made this trip so magical, but this was one of the best hotel stays I’ve had in recent years, and it contributed to this being an almost magical experience.
No major issues with the stay, and any minor issues I had were addressed with empathy front he staff. One minor “complaint” I had was that the next time the hotel renovates, they need to buy larger TVs. I’m spoiled being from the US, because the newer Marriott properties here have huge TVs.
I highly recommend this property, and hope I get the chance to stay there again if I can make it back to London in the next year or two!
sxl95Feb 15, 2025
10/10 Excellent Stay at Marriott Canary Wharf!
We had an exceptional stay at the Marriott Canary Wharf, largely thanks to the warm and welcoming staff.
Our experience began with a lovely email from Roberta Frascogna, the Guest Experience Expert, who welcomed us and made us feel special for our weekend anniversary celebration. Upon arrival, we were greeted by Charlie, a charming young man who took care of our check-in process. His professionalism, politeness and friendliness set the tone for a fantastic stay—exactly what you need when checking into any hotel. It really makes all the difference.
We stayed in Room 306, which was beautifully prepared and we were greeted with thoughtful treats, which we believe Roberta had arranged. It was a lovely touch. We encountered a few minor issues in the room: the phone was not working, but an engineer promptly fixed it and the bed had a questionable stain, which housekeeping cleaned and disinfected right away after we notified them. We were happy with the room, but the shower had a significant issue—it was stuck on scalding hot. That said, the issue was resolved swiftly by Sukanya Chinchalkar, the Guest Experience Supervisor via a quick call; we were upgraded to Room 808, which came with lounge access. The room was better: slightly larger TV and a stunning view from the higher floor. She handled the situation with such friendliness, making us feel valued.
The executive room had a few perks, such as access to the lounge, although I must be honest: while the food was okay, it wasn't something I’d pay for. But who doesn’t enjoy a freebie?
I’d also like to give a special shoutout to Daria and Kona, the turn-down service team, who brought some humour to our evenings. Xavier was also a friendly face and Emran took care of us in the lounge.
All in all, I would highly recommend this hotel for its friendly and attentive service and comfortable rooms. Hospitality is truly the cornerstone of a great stay and the staff here made all the difference. While the room issues were a slight inconvenience the swift resolutions and excellent service more than made up for them. We’ll be back! Special thanks to Roberta, Sukanya and Charlie :)
SNMR24Mar 5, 2025
9/10 Calm hotel with spacious rooms
The staff at the hotel was really helpful and nice, the location was good, close to restaurants and lots of shops, during the daytime the area was active but really calm at night and far from the main touristic area of the city, which is perfect for staying in a more relaxing environment than the center,
the room was relatively spacious and had enough space to be comfortable
TonyMar 11, 2025
10/10 Very comfortable. My daughter 7years was greeted very nicely during breakfast hours.Also during check out the staff was
The location was superb. Hospitality. I think one of the best when it comes to hospitality. The staff were very grounded and very soft spoken. Only smiles on Enrons face which means they very happy to work there.
AnitaApr 21, 2025
7/10 Good
Overall stay is good, especially I could be arranged with an early check in after a long haul flight on 13 FEB.
Wai-manFeb 18, 2025
8/10 Convienient location, great nights sleep, great staff and breakfast
Staff were great, location to public transport was very good, bed and pillows super comfy, bar choice, drinks and food was very good and staff very helpful. There was no noise from outside that we could hear. Good breakfast selection.
AliceFeb 23, 2025
8/10 The location wasn’t great. My stay was ok.
After finding no concierge when I arrived and having a fellow lady guest carry my case up to reception I wasn’t happy. But Antonio (I think that was his name - a Romanian) - was so helpful and friendly whilst remaining professional that it cheered up my arrival.
BarbaraMar 28, 2025
3/10 Poor
XuFeb 10, 2025
9/10 We had a lovely stay at this hotel would highly recommend
The room was very clean and comfortable, we had room service for breakfast which was lovely but the best part was we didnt have to check out until midday which is so rare nowadays means we could take our time.
When we got into the room we found our kettle wasnt working we informed the hotel who had it checked and replaced very quickly
LisaredsFeb 27, 2025
10/10 Great hotel and lovely staff
Lovely hotel. Really friendly staff that allowed us to check in early and store our bags safely on checkout. The man at the door (didn’t catch his name) was particularly lovely asking us if we’d had a nice evening, offering suggestions for our route home. The room was lovely and clean and the bed was really comfortable. Highly recommend.
839sineadrFeb 23, 2025
4/10 Disappointing
TV didn’t work in the first room, so phoned reception to arrange to move, then they managed to lock us out of the fridge and had to phone 3 times to get that sorted, then waiting nearly 30 mins for someone to walk up from reception with the new keys. Shambles, made me late for work expected better service for the price and the name.
LilyApr 7, 2025
5/10 Alright
Location
Comfortable bed
Staff at the entrance and in the hotel bar were nice
JannineMar 31, 2025
7/10 Good
Hotel is central and very comfortable.
Rg007Feb 23, 2025
7/10 Good, Comfortable weekend stay.
Welcome @ front door/ Check-in /Check-out at reception was very polite.
Service in general was good
Atmosphere of the hotel was also good. Calm place
RonkeFeb 17, 2025
8/10 Nice clean hotel with friendly staff
Clean and tidy, short walk from popular area of Canary Wharf
PatrickFeb 27, 2025
10/10 Great staff which makes the hotel so welcoming
Yet again our favourite hotel pulls out all the stops. Very relaxing and the staff are fantastic, nothing is too much trouble when helping you out Must say a big welcome to Xavier to the team, he was so kind and helpful in the executive lounge. Great stay yet again!
Guide20110Mar 1, 2025
9/10 Superb
Good room, really friendly staff at reception, and the concierge Aaron who went out of his way to talk to us and take an interest in our visit and views of the hotel (and gave the boys cookies!). The bar team were also open and friendly, they have some people working there.
MartinApr 6, 2025
10/10 Exceptional staff
This hotel is fantastic. The staff could not do enough for us! Special mention must go to Aaron the concierge. He gave us a warm welcome and checked in on us during our stay. Top man. The breakfast was lovely and the chef was amazing with the kids.
duncanmU1319NHMar 9, 2025
6/10 Was good but the price of the pints in the bar; £9 is very off putting
Location was very good
NicolaMar 16, 2025
8/10 Comfortable, friendly and quiet spot
Quiet and comfortable, great breakfast
SarahFeb 3, 2025
9/10 The stay was lovely, feeling well looked after.
Very well presented room and a huge space. Breakfast was great, the location was brilliant for restaurants, plenty of activities a short walk away.
BillyFeb 28, 2025
8/10 Good location, nice hotel
Nice room, friendly concierge.
DariooshMar 23, 2025
10/10 Good location
Convenient location
Stevens-jonesApr 8, 2025
1/10 Bad
Non
ThamerApr 23, 2025
9/10 Excellent hotel and staff. Recommended.
Excellent welcome. Very friendly and especially helpful.
MalcolmFeb 3, 2025
5/10 Ok
Location, ok view.
VanessaFeb 8, 2025
7/10 The price of this hotel is too high considered the location.
Ambience and restaurant
KarmenFeb 8, 2025
10/10 A wonderful weekend away made better by the Marriot Hotel
Aaron the doorman - what a wonderful welcome and could not be more attentive. Staff at Desk also very good indeed
AndrewFeb 10, 2025
10/10 Perfect location
Really great location, close to tube station so easy to get around, comfortable and clean! Staff were beyond friendly- would definitely stay here again!
KatieFeb 9, 2025
5/10 Not up to 5 start standard but okay
Location was good
LukeMar 17, 2025
9/10 really good, will be back
my fav hotel in london, staff make it.
SimonApr 17, 2025
10/10 Exceptional
Room was spacious & well appointed. Staff were welcoming & helpful and very attentive. Location was good.
HeatherFeb 2, 2025
10/10 Very enjoyable perfect location to meet with family living nearby
Reception staff very welcoming at all times
IreneFeb 25, 2025
10/10 Exceptional
Lovely service, good room clean and tidy. Lovely staff and very attentive when needed which made it a personalised stay
KaylaFeb 16, 2025
10/10 The perfect overnight stay
Clean, modern, classy, big rooms, comfy beds and beautiful bedding
HannahMar 15, 2025
6/10 Pleasant
Breakfast was great, except for the bread
JohnFeb 20, 2025
3/10 Poor
YonatanMar 30, 2025
8/10 Best place in Canary Wharf
Location was good and room size
NadiaMar 7, 2025
8/10 Clean, great location and friendly staff
Great hotel very clean and perfect location
DonnaApr 14, 2025
10/10 20x better than the Hilton
Beautiful spacious room and an excellent shower
LauraApr 5, 2025
10/10 An absolute wonderful place to stay
Everything
DanApr 20, 2025
8/10 8/10
Location and rooms
SamApr 1, 2025
7/10 Stayed several times, this stay felt different
Location
PaulineJan 28, 2025
9/10 Great time with family and friends
Everything
SonolaJan 28, 2025
10/10 Exceptional
Excellent location and property!
MariaJan 26, 2025
7/10 Good
Location, room
ShaistaJan 21, 2025
5/10 Passable
MujMar 18, 2025
10/10 Exceptional
BurtApr 22, 2025
10/10 Exceptional
StuartApr 14, 2025
10/10 Exceptional
AyshaApr 13, 2025
10/10 Exceptional
CharlotteApr 12, 2025
10/10 Exceptional
AllanMar 30, 2025
10/10 Exceptional
NeilMar 27, 2025
10/10 Exceptional
AndrewMar 16, 2025
10/10 Exceptional
TracyMar 14, 2025
10/10 Exceptional
DannyMar 9, 2025
10/10 Exceptional
JoydeepMar 9, 2025
10/10 Exceptional
GemmaMar 3, 2025
10/10 Exceptional
JakubMar 2, 2025
10/10 Exceptional
AndyMar 2, 2025
10/10 Exceptional
RitallicaMar 1, 2025
10/10 Exceptional
ChrisFeb 28, 2025
10/10 Exceptional
ErikaFeb 26, 2025
10/10 Exceptional
NuraFeb 26, 2025
10/10 Exceptional
MilagrosFeb 25, 2025
10/10 Exceptional
DavidFeb 24, 2025
10/10 Exceptional
AmeliaFeb 23, 2025
8/10 Very good
KendallApr 17, 2025
8/10 Very good
ChristianApr 13, 2025
10/10 Exceptional
WahidFeb 9, 2025
10/10 Exceptional
NancyFeb 9, 2025
10/10 Exceptional
OliviaFeb 6, 2025
10/10 Exceptional
MerrynFeb 1, 2025
8/10 Very good
MelanieMar 23, 2025
8/10 Very good
DerekMar 18, 2025
8/10 Very good
PeacheyMar 16, 2025
9/10 Superb
CraigApr 21, 2025
8/10 Very good
SonamFeb 9, 2025
8/10 Very good
J.Feb 9, 2025
8/10 Very good
MurielFeb 3, 2025
8/10 Very good
CoppingerFeb 2, 2025
9/10 Superb
KonstantinosApr 1, 2025
8/10 Very good
HannahJan 29, 2025
7/10 Good stay
BakhtiyorJan 27, 2025
6/10 Pleasant
KristinaMar 5, 2025
6/10 Pleasant
NidaFeb 21, 2025
9/10 Superb
JulieMar 22, 2025
9/10 Superb
ClodaghMar 18, 2025
9/10 Superb
JeremyMar 17, 2025
9/10 Superb
AlisonMar 17, 2025
9/10 Superb
CarolineMar 11, 2025
9/10 Superb
Donaghey87Mar 9, 2025
9/10 Superb
DanielFeb 23, 2025
9/10 Superb
DuncanFeb 23, 2025
9/10 Superb
HenryFeb 3, 2025
3/10 Poor
BaffourApr 3, 2025
9/10 Superb
TerenceJan 30, 2025
7/10 Good
SharonMar 26, 2025
7/10 Good
CarolMar 16, 2025
7/10 Good
GodstimeMar 6, 2025
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Amenities
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Sauna
Non-smoking throughout
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Lower bathroom sink
Emergency cord in bathroom
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Mobile app for room service
Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Covered parking
Garage
Bicycle-friendly property
Electric bicycle charging station
Bulk dispenser for toiletries
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House rules
Check-in
03:00 PM
Check-out
11:00 AM
Cancellation policy
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.