5/10 Busy huge hotel in the heart of LondonGreat location, walking distance from London Eye just 5 min. View can be pretty nice, we were lucky to stay at floor 10. They washed our car without us asking :) very friendly and helpful staff although they were all very extremely stressed, you could feel it. Microwave and small fridge next to a kitchen sink very handy when you have small kids. Best scrambled eggs we ever had. Big bathtub and separate shower.
AdinaApr 20, 2025
6/10 Don’t be fooled by the fake reviewsThis hotel is bang average.
Huge and impersonal, with the feel of an airport.
Room was extremely dated but clean.
The location is fantastic for tourists and would be a great base for exploring the city.
The worst thing about my stay was that it didn’t meet expectations tbh. For the price, the marketing, and the Tripadvisor score, I had expected a higher standard and quality of experience. Upon scrolling Trip Advisor reviews I can tell that the majority are blatantly fake! All the high scores appear to include a name mention of a staff member. A sure sign that the hotel are incentivising their staff on named mentions in reviews.
Don’t be fooled, this hotel is a solid 3 star! It offers great access to some of Londons sights, so if you’re happy to make the trade off in hotel experience for convenience then this may be for you.
Roxy531Mar 17, 2025
8/10 If you are looking for a great location, with close proximity to major attractions and transportation choose this place!The proximity to all of the major attractions as well as the underground real system or tube system. If you chose not to utilize the tube system, there were always taxis or access to Ubers.
ShantreceApr 21, 2025
10/10 A Hotel I Will Always Come Back To!I have visited Park Plaza Westminster Bridge several times now and have loved every visit!
This review is based on my most recent visit in February!
The decor is absolutely stunning from the lobby to the room, it is immaculate! The beds are extremely comfortable and you can guarantee that you will have a great nights sleep!
I was give a complimentary upgrade which I thought was extremely kind! The room was very spacious and soundproofed, the bathroom had a shower and a bath, I also had a little living room part to the room which was cosy and the room had everything you needed (hairdryers, tea, coffee etc).
I will always look at this hotel first when planning my next to London!
thetrustytripgalMar 17, 2025
10/10 A Memorable Experience at Park Plaza WestminsterI had a wonderful stay at the Park Plaza Westminster! The hotel is perfectly located near major attractions, making it very walkable and easily accessible by public transportation. It truly exceeded my expectations. The views of Big Ben and the Houses of Parliament are iconic, and it's just steps away from the London Eye. I highly recommend staying here!
I upgraded to access the lounge, which offered great food choices and excellent service. It was a lovely experience to unwind with a glass of wine while enjoying the stunning view of Big Ben. I also treated myself to some spa treatments, which was a fantastic way to relax during my stay.
peacepaxMar 20, 2025
9/10 Best Location for first visit to London highly recommendLocation! It’s my 10 yrs old daughter’s first visit to the UK, this is her top choice of the trip because of the location and surrounding
DavidApr 23, 2025
9/10 Very enjoyable stayQuiet and spacious room. Super comfy large bed. The majority of the staff and all the breakfast staff were very helpful and friendly. Perfect location for visiting St Thomas's hospital.
HarbourApr 16, 2025
7/10 A good stay that enabled us to access all areas of London we had planned to visit.The location is perfect for accessibility to the rest of London
JamesApr 21, 2025
4/10 Nope!Positive: Beds were pretty comfortable, and location wasn't bad
Negatives: Everything else! Didn't feel it was clean enough, rugs were ugly and dirty looking, I booked this hotel for the pool but you had to make reservations for 20-minute increments!!! No hair dryer, no facecloths and felt it was outdated. Would not stay there again
BoobearkMar 17, 2025
5/10 PassableAlthough it was in a very good location, the rooms were extremely poorly maintained and did not comply with hygiene rules. The first room I entered was very bad and I asked for it to be changed. I moved to another room and the other room was no better. The breakfast was the worst breakfast you can ever see.
HarunApr 16, 2025
7/10 Central location & very attentive staffLocation was good, staff were very friendly & attentive, great luggage drop off
AnnApr 21, 2025
4/10 Disappointing
SteinunnApr 22, 2025
9/10 SuperbLocation is right in the middle of town, on the Southbank, close to Waterloo, close to 'lots to see'.
Also means its busy, we probably liked the Park Plaza Riverbank location better - for us anyway - bit less busy.
BradApr 20, 2025
8/10 Hotel with viewI recently visited this lovely hotel to celebrate my Birthday on the 18th of March 2025. Due to my previews room 1066 with Big Ben view not being available the Supervisor kindly found me room 0685 with London eye view, Thank you! This hotel has lovely spa facilities also.
669rtmMar 20, 2025
10/10 Amazing hotel and location with unique facilitiesLocation, room, facilities
JamesApr 17, 2025
10/10 Incredible location in an amazing and bvery well run hotelThe location was unbeatable. The staff were kind and attentive. The facilities were in perfect shape. The hotel feels luxurious.
DamianApr 20, 2025
8/10 Very goodThe property is well located with stunning views, staff is friendly and the rooms are very spacious m.
DibaApr 22, 2025
7/10 DecentThis was our second time. We like the location.
HuzefaApr 17, 2025
9/10 SuperbGreat location, hotel feels luxurious, great breakfast and a very comfortable bedroom
LiranApr 17, 2025
9/10 The best option in London.The best option in London. You lay down on your super comfy bed and the river Thames and the Big Ben is just in your sight. The staff are supper nice and helpful, the breakfast is just amazing.
SoranApr 15, 2025
8/10 Easy and convenientClean, good options like gym and pool! Spot easy to access everything
EmilyApr 22, 2025
9/10 Great stay for a family tripHotel was great, room was huge with great views of the London Eye.
NatalieApr 19, 2025
7/10 Nice hotel in a nice location,unfriendly reception staffLocation and room size
PaulApr 23, 2025
7/10 I would recommend the hotel, excellent location.The location and buffet breakfasts were excellent.
BaldwinApr 22, 2025
9/10 Need drinking water in bedroomLovely hotel with nice atmosphere
MichaelApr 18, 2025
10/10 Fabulous.Staff were friendly, everyone was working hard which resulted in excellent service. Couldn’t fault anything. Beds were comfy, rooms were clean. Would definitely stay again.
BoltonApr 17, 2025
8/10 Perfect location and amazing views, great for families and would book againRoom was great, view was amazing!
JamesApr 21, 2025
10/10 We loved the pool and the non alcoholic drink selection. Late check out was super, too.Very modern, slick and international. Excellently located.
NatalieApr 22, 2025
9/10 Good but spoilt by the uncomfortable sofa bedRoom was good and clean. The location of the hotel is excellent.
KarenApr 17, 2025
7/10 Great location. Rooms pleasant. Complimentary swimming pool and spa great. Breakfast was a let down!spa, fitness room, location, rooms
Mountford-hillApr 22, 2025
8/10 Very goodGood value for the location. Great customer service and good breakfast
JekaterinaApr 20, 2025
10/10 Trip to London.Room was amazing with a view towards big Ben The bed was super comfy.
SunitaApr 18, 2025
10/10 Made our stay in London memorableBeautiful property. Room excellent. Staff excellent. Restaurants excellent. Location awesome
RichardApr 18, 2025
10/10 Fantastic overnight stay at Park Plaza. Staff went above and beyondBrilliant location
JackieApr 18, 2025
9/10 Stay was great, we use this hotel a lot.Good position, comfortable, quiet rooms.
DebraApr 23, 2025
10/10 I really liked itClean, well located comfortable and well maintained.
AbhijitApr 21, 2025
10/10 Had a great time central hotel clean and friendly staffFriendly staff
LouiseApr 24, 2025
8/10 Good sightseeing hotelGood pool and spa. Handy location for sightseeing
JonApr 21, 2025
10/10 Best of londonSpacious room and extremely comfortable
LindaApr 15, 2025
5/10 Very basicSurrounding Area
EddieApr 19, 2025
10/10 The view of Big Ben from our room was amazing. Best view in town
KateApr 19, 2025
7/10 Good but not perfectThe space of the room
MariaApr 24, 2025
9/10 GreatLocation
SineadApr 24, 2025
9/10 SuperbLocation
ShaunApr 24, 2025
10/10 Amazing stay will definitely return
LyndsayApr 18, 2025
8/10 Just very goodGreat
IanApr 19, 2025
7/10 Good
RichardApr 17, 2025
10/10 Exceptionalgreat location
PhyuApr 24, 2025
10/10 ExceptionalSpace
HayleyApr 18, 2025
8/10 Very goodlocation
PatriciaApr 22, 2025
10/10 Exceptional
KoreyApr 24, 2025
10/10 Exceptional
PatrykApr 24, 2025
10/10 Exceptional
SerdarApr 24, 2025
10/10 Exceptional
SammiApr 23, 2025
10/10 Exceptional
EileenApr 23, 2025
10/10 Exceptional
NitinApr 23, 2025
10/10 Exceptional
LouiseApr 21, 2025
10/10 Exceptional
RichardApr 21, 2025
10/10 Exceptional
RichardApr 21, 2025
10/10 Exceptional
JakeApr 19, 2025
10/10 Exceptional
NaomiApr 19, 2025
10/10 Exceptional
ShaunaApr 18, 2025
10/10 Exceptional
TodorApr 18, 2025
10/10 Exceptional
LjApr 17, 2025
10/10 Exceptional
ScottApr 17, 2025
10/10 Exceptional
BarbaraApr 17, 2025
10/10 Exceptional
HelenApr 17, 2025
10/10 Exceptional
DeborahApr 17, 2025
10/10 Exceptional
AlmutasemApr 17, 2025
10/10 Exceptional
CatherineApr 15, 2025
8/10 Very good
VahidApr 23, 2025
8/10 Very good
SithichaiApr 22, 2025
8/10 Very good
MelanieApr 22, 2025
8/10 Very good
AycerApr 21, 2025
8/10 Very good
MarcosApr 21, 2025
8/10 Very good
WillApr 20, 2025
8/10 Very good
RachelApr 20, 2025
8/10 Very good
JohnApr 20, 2025
8/10 Very good
RichardApr 19, 2025
8/10 Very good
GavinApr 17, 2025
8/10 Very good
PatriciaApr 16, 2025
8/10 Very good
KarwanApr 16, 2025
8/10 Very good
HagitApr 16, 2025
8/10 Very good
EllisApr 16, 2025
5/10 Passable
AnnaApr 24, 2025
6/10 Pleasant
AnnaApr 18, 2025
9/10 Superb
RosalindApr 24, 2025
9/10 Superb
JaydonApr 23, 2025
9/10 Superb
TaaviApr 21, 2025
9/10 Superb
JonathanApr 21, 2025
9/10 Superb
StevenApr 20, 2025
9/10 Superb
DanielApr 19, 2025
9/10 Superb
NatalieApr 19, 2025
9/10 Superb
AfzalApr 18, 2025
9/10 Superb
AnneApr 18, 2025
9/10 Superb
HelenApr 16, 2025
7/10 Good
HennaApr 22, 2025
7/10 Good
FardousApr 21, 2025
7/10 Good
ToruApr 19, 2025
7/10 Good
NeethaApr 16, 2025